Senior Business Analyst
1 week ago
Pass/Fail – Resource must have a recognized Bachelor's Degree or Technical Diploma in Business Administration, Computer Science, Information Systems, Engineering, or a related discipline.
Pass/Fail – Resource must have Certified Business Analyst Professional (CBAP) certification or PMI-Professional in Business Analysis (PMI-PBA) certification. Please include a copy of the certificate in RFP submission. If the Resource is in the process of completing CBAP or PMI-PBA certification, please provide a copy of their Certification of Capability in Business Analysis (CCBA) certificate.
BackgroundOur Client's Digital, Technology & Security (DT&S) is comprised of four functional groups focused on Network and Infrastructure, Business Applications, Security, and Business Process and Analytics. All four groups work closely together to provide an efficient and reliable IT environment. DT&S supports and maintains the corporate information technology infrastructure at Client and works together with the Business groups across the corporation to align people, process, and technology.
The Business Process and Analytics group leads and facilitates technology innovation, working with business leaders to transform broad ideas into viable and effective solutions. Business Process and Analytics is made up of the following departments: Analytics, Business Process, and Enterprise Information Management. The Business Process team provides expertise in business process and business analysis services and supports projects, initiatives, and internal operations improvements to accomplish organizational goals.
Job DescriptionClient is seeking Senior Business Analyst Resource/s with a broad-based background of technical experience to be part of the DT&S team. The Senior Business Analyst works with internal and external stakeholders to enhance and improve business analysis services by designing and developing future state processes that align with the Corporate Plan and Vision. This role is accountable to ensure business alignment between subject matter experts, DT&S, senior management, external stakeholders, and vendors by using best practice business analysis skills and techniques. Formal training in Business Analysis with Certified Business Analyst Professional (CBAP) certification or PMI-Professional in Business Analysis (PMI-PBA) certification is expected for this role. Experience with Celonis is considered an asset for this role. Proposals are to provide examples of Business Analysis experience including a detailed discussion of their roles, responsibilities, and deliverables on the initiative.
Responsibilities- Lead the collaborations of stakeholders to facilitate the understanding and expected outcomes for key corporate initiatives.
- Establish, cultivate and nurture strong working relationships with various stakeholders.
- Lead facilitation activities and support business units in the development of request for proposal (RFP) requirements, strategic planning, business planning, and key business initiatives.
- Ensure knowledge sharing and management of current business process analysis artifacts.
- Develop a strong understanding of business practices and goals and to ensure progressive realization of process improvements.
- Resolve conflicts and/or critical issues with a focus on understanding and managing the needs of multiple stakeholders, developing a common understanding, and ensuring the timely achievement of desired business outcomes.
- Lead process re-engineering from ideation to development, including documentation of desired business outcomes.
- Identify and implement operational efficiencies that have a material impact on the Corporation’s business operations and strategies.
- Provide guidance, mentorship, coaching, and feedback to business analyst team and project team members.
- Review, analyze, and evaluate business needs to create solutions that support overall business strategies.
- Analyze and advise on vendor and supplier contracts regarding operational efficiencies and business outcomes.
- Perform risk analysis on current and proposed business operations to mitigate risks.
The key skills and knowledge areas required for the resource are outlined in attached Appendix C – Supplementary Specifications. The Senior Business Analyst must be able to perform in a team environment with strong interpersonal and professional communication skills. North American job experience is considered an asset for this proposal. Proponents are encouraged to provide specific and qualitative verbiage of other areas where their expertise can add value to our teams.
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