Customer Service Specialist

2 weeks ago


Brampton, Canada Charger Logistics Inc. Full time

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are looking for dynamic individuals with a passion for helping people to join our team at our Brampton Office.

Responsibilities:

  • Coordinate, track and trace all shipping and handling requests with customers and suppliers in support of a customer specialized project.
  • Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
  • Correctly troubleshoot and proactively resolve shipment discrepancies, as needed.
  • Respond timely to customer needs for information, including but not limited to updates on orders, Proof of Delivery and inventory cycle counts.
  • Investigate product overage, shortage and damage; complete appropriate documentation and manage customer response for handling of the issue.
  • Notify Operations Lead of all requested changes from the customer or a supplier regarding shipping, handling or administrative items.
  • Develop and maintain a positive working relationship with all service providers.
  • Report customer feedback to Logistics Project Lead, including any signs of customer dissatisfaction.
  • Correctly enter data into transportation management system and maintain and generate required reports; properly process, audit and file various documentation.
Requirements
    • College diploma or university degree.
    • 1-2 years logistics and customer service experience is an asset.
    • Ability to solve problems and alleviate conflicts or escalate tactfully.
    • Strong time-management with an ability to prioritize and multi-task.
    • Strong inter-personal and communication skills.
    • Proficient in Microsoft office, with aptitude to learn new software and systems.
Benefits
Career growthHealthcare Benefit PackageHigh competitive salary

  • Brampton, Canada Sofina Foods Inc Full time

    Customer Supply Chain Specialist - Hybrid (Brampton/Burlington) **About us**: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products. Our family of brands include: Cuddy,...


  • Brampton, Canada TFI Canada Full time

    Customer Care Specialist The Customer Care Specialist, under the direction of the Customer Care Manager, will primarily be responsible for providing customer support in a high-volume call centre. This position is accountable for accurate entry of service work orders and parts orders, understanding equipment requirements and troubleshooting, arranging of...


  • Brampton, Canada Charger Logistics Inc Full time

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. We are entrepreneurial-minded organization that welcomes and support individual ideas and...

  • Service Specialist

    1 day ago


    Brampton, Canada Rogers Communications Full time

    At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most. Our rapidly...

  • Service Specialist

    2 days ago


    Brampton, Canada Rogers Communications Full time

    **Data Metering & Prepaid Services Core Operations - Service Specialist** As part of the Rogers Communications Network Management and Operations department, the incumbent will be responsible for implementing and integrating new services, features, nodes, software upgrades and maintaining associated nodes and Services. The position requires previous...


  • Brampton, Canada Charger Logistics Inc Full time

    Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are entrepreneurial-minded organization that welcomes and support individual ideas and...

  • Service Specialist

    1 day ago


    Brampton, Canada Rogers Communications Full time

    At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most. Our rapidly...


  • Brampton, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Service Specialist

    5 days ago


    Brampton, Canada Rogers Communications Full time

     Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that...


  • Brampton, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative** Location: Lifemark - The Sports Medicine Specialists & SDK Bracing- 247 McMurchy Avenue South- Brampton, Ontario- Employment Status: Casual Part-Time- Schedule: Thursday (15:00 - 20:00) - Rate Compensation: $16.50 - $18.00 per hourAre you ready to be part of a dynamic team of industry experts and make your mark...


  • Brampton, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...


  • Brampton, Canada Intrepid Health Full time

    Customer Marketing Specialist We are seeking a highly skilled and technical Lifecycle Marketer to join our marketing team. The pay range for this role is $55k-85k and will depend on how closely your experience and qualifications match with what we're looking for. This is a remote friendly role. Jack Health and Jill Health are Canada’s only telehealth...

  • Service Specialist

    5 days ago


    Brampton, Canada Rogers Full time

    Service Specialist Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects...


  • Brampton, Canada BMO Financial Group Full time

    9990 Airport Road Brampton Ontario,L6S 0C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brampton, Canada BMO Financial Group Full time

    45 Montpelier St Brampton Ontario,L6Y 6H4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brampton, Canada BMO Financial Group Full time

    20 Brisdale Drive Brampton Ontario,L7A 2Y7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brampton, Canada BMO Financial Group Full time

    10575 Bramalea Road, Bldg E Brampton Ontario,L6R 3P4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Brampton, Canada BMO Financial Group Full time

    9505 Mississauga Rd Brampton Ontario,L6X 0Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brampton, Canada BMO Financial Group Full time

    20 Brisdale Drive Brampton Ontario,L7A 2Y7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brampton, Canada BMO Financial Group Full time

    9990 Airport Road Brampton Ontario,L6S 0C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...