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3 months ago
Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you
apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design,deliver, and optimize IBM Technology solutions that align with your clients' goals. In thisrole, you will apply your technical expertise to ensure world-class delivery whileleveraging your consultative skills such as problem-solving issue- / hypothesis-basedmethodologies, communication, and service orientation skills. As a member of IBMTechnology Expert Labs, a team that is client focused, courageous, pragmatic, andtechnical, you'll collaborate with clients to optimize and trailblaze new solutions thataddress real business challenges.If you are passionate about success with both your career and solving clients' businesschallenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' ofthis opportunity may include, but not be limited to...Solving Client Challenges Effectively: Understanding clients' main challenges anddeveloping solutions that helps them reach true business value by working thruthe phases of design, development integration, implementation, migration, andproduct support with a sense of urgency.Agile Planning and Execution: Creating and executing agile plans where you areresponsible for installing and provisioning assets, testing, migrating to production,and day-two operations.Technical Solution Workshops: Conducting and participating in technical solutionworkshops.Building Effective Relationships: Developing successful relationships at all levels-from engineers to CxOs-with experience of navigating challenging debate toreach healthy resolutions.Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to findanswers and present solutions.Collaboration and Communication: Strong collaboration and communication skillsas you work across the client, partner, and IBM team
Required Technical and Professional Expertise
Knowledge of the IBM Data & AI portfolio.
Exposure in one or more products from the IBM Data Fabric, IBM Data
Management, IBM Data Governance, IBM Open Pages or IBM Data Science.
Exposure to Cloud Pak for Data.
An understanding of architectural and implementation planning
Exposure to the OpenShift platform.
Experience in working in a team or enterprise project.
Preferred Technical and Professional Expertise
Exposure to AWS, Azure or IBM cloud platforms.
Understanding the process around monitoring, troubleshooting, debugging errors and connectivity issues
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementMust have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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