Senior manager, agency operations

1 month ago

Brampton, Canada Loblaw Companies Ltd - Head Office Full time

Les candidats référés ne doivent pas postuler directement pour ce poste.

Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.

L’utilisation du masculin à pour but d’alléger le texte

Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

About Us:

At Loblaw Agency, we expertly translate our customers’ needs into real, engaging work that speaks to Canadians and drives brand love. Join our growing team and come dream up original creative for some of Canada’s most loved and trusted brands

Job Description

We are looking for a Sr. Manager, Agency Operations who will help plan and execute integrated marketing campaigns with strong leadership skills and an attention to detail. This role will serve as the primary point of contact between our agency and marketing teams and represent the interests of each group to ensure campaigns are delivered and objectives are met. The ideal candidate will be a problem-solver with a background in leading creative and client teams through complex marketing campaigns.

The Sr. Manager, Agency Operations will report to the Director, Agency Operations and may oversee a team of agency operations specialists working across our retail and control brands portfolios.

What you’ll do:

  • Be the key liaison between our agency teams and Brand Partners to help drive projects through the organization
  • Create project plans to govern all campaigns/initiatives
  • Identify and manage ongoing risk
  • Iterate and troubleshoot as necessary to deliver the project to success
  • Build schedule, timeline and meeting cadence for dedicated project team
  • Establish key project milestones to ensure project delivery, including major stakeholder check-ins
  • Lead a team of agency operations professionals, providing guidance, support, and mentorship to ensure outstanding performance and growth.
  • Foster a collaborative and motivating environment that encourages innovation and excellence.
  • Hold team members accountable to deliver their obligations as are outlined in the plan
  • Help establish risk management methodology and aid team members in risk mitigation efforts.
  • Establish status meeting approach and guidance for participation
  • Prepare and circulate consolidated meeting documentation in advance of meeting
  • Work closely with cross-functional teams including creative, production, and agency operations to ensure seamless project execution.
  • Meet key members weekly to status on their part of project plans.
  • Designate off-cycle meeting as needed to propel project forward or keep it on track
  • Build relationships with key stakeholders to advance project interests as necessary
  • Work with broader Agency Operations team to forecast, track and reconcile agency fees and production costs for their portfolio

What you’ll need:

  • Bachelor's degree in a related field
  • 5+ years of relevant, with a proven track record of successfully leading, managing, and delivering complex projects
  • Proven leadership skills with the ability to inspire and guide cross-functional teams
  • PMP, CAPM, PMI-ACP or CSM designations considered an asset
  • Strong strategic thinking, problem-solving, and decision-making abilities
  • Proficiency in project management tools and MS Suite
  • Excellent communication, negotiation, and interpersonal skills
  • Detail-oriented, highly organized, and adept at managing multiple projects simultaneously
  • In-depth knowledge of production workflows, industry trends, and emerging technologies
  • Business acumen and a customer-focused approach
  • Ability to thrive in a fast-paced, dynamic environment

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE - Engagement, Tient à coeur, Respect et Excellence - guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

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