General Manager

3 weeks ago

Burnaby, Canada CARSTAR Canada Partnership, LP. Full time

The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General Manager must possess a great deal of management ability and expertise in the Auto Body trade. The General Manager must know facets of each major department, and administration functions, business analysis and management of people. It is imperative that the General Manager possess a good work attitude and foster a positive team spirit both within the department as well as between departments, in support with the overall philosophy of the company and fellow employees.

Accountability and Responsibility of PositionSales and Financials of the Store:

• Manage/report the profitability of the facility on a monthly basis
• Review the P&L with staff to ensure all are working toward a common goal
• Determine/correct the financial areas of concern for the facility; regularly evaluate business performance by monitoring the areas of dollar amount of estimates written, closing ratio, gross profit margin of jobs completed, overhead budget and net profit.

Establish, Meet and Exceed Financial Goals

• Establish company long-term and short-term goals to ensure business direction is met, both from a monetary and professional viewpoint
• Establish and monitor company profit goals that reflect a standard overall gross profit as well as performance in other areas by continually reviewing, on a daily basis, operating expenses of each vehicle repaired
• Establish company closing ratios and standards to ensure that steps are taken to proactively pursue sales goals
• Establish estimate and sales targets by using identified profit goals and closing ratio targets as basis
• Establish and monitor profit margins and gross sales targets for production
• Establish and monitor overhead budget that will not exceed identified percentage of total sales and reflects the controlled operating expenses.

Day to Day Operations

• Review closed repair orders for quality, reporting and management issues
• Participate in monthly Business Group meetings and share ideas on how the group can work better together to reach the company goals
• Maintain local licenses and permits required to operate the business
• Provide backup for administrative associates and ensure administrative tasks are distributed with regard to staff skills
• Monitor store quality by continually inspecting and observing methods of repair in progress.

Human Resources and Safety

• Responsible for the hiring, training, development, corrective action and termination of all associates of the facility.
• Hold daily, weekly, monthly store meetings to train and inform associates of upcoming events and projects.
• Resolve all complaints and disputes tied to the facility including associate disputes and customer-related disputes
• Ensure that all associates receive the required safety training as part of their orientation process.
• Identify, establish and monitor standards for departmental performance; review departmental profitability reports each day in order to set corrective action for substandard work and low performance areas.
• Evaluate employees on an ongoing basis to identify and assist low performers and improve entire staff; implement yearly performance appraisal process, set goals for improvement and offer training opportunities.
• Maintain all Canadian safety standards.

Customer Service

• Produce CSI that meets or exceeds established standards and follow up on substandard CSI cards.
• Set company standards of excellence by continually striving to improve levels of customer service and satisfaction, insurance company relationships, sales and promotional efforts.

Experience/Skill Requirements

• Bachelor’s degree or equivalent experience in Management or the industry
• Functional/Technical Knowledge

  • Management Software (Mitchell and/or Summit) – ADVANCED
  • Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
  • Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
  • Business Math Skills
  • ICAR
  • WHMIS
  • First Aid
  • Work independently without close supervision
  • Flexible/adaptable to constant change
  • Strong tact and diplomacy; ability to interact with all levels of personnel
  • Highly organized; ability to handle multiple concurrent assignments
  • Ability to prioritize, organize and plan work under own initiative
  • Negotiating skills and handling of confidential information
  • Strong communication skills (reading, writing, speaking, listening)
  • Ability to travel when necessary
  • Developed reasoning/problem solving skills
Occupational Qualifications
  • General Physical Skills (Carrying, Lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching)
  • Repetitive motion
  • Driving, must have a valid license
#J-18808-Ljbffr

  • General Manager

    3 weeks ago

    Burnaby, Canada CARSTAR Canada Partnership, LP. Full time

    The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General Manager...

  • General Manager

    3 months ago

    Burnaby, Canada Arrow Electronics, Inc. Full time

    **Position**: General Manager **General Manager, Global Components - Western Canada Branch** Arrow is a global technology and services distribution company with annual sales of $33 billion and more than 80 locations worldwide. Spanning across hardware, software, and data, Arrow serves practically every sector of the global economy. Through its humanitarian...

  • General Manager

    1 week ago

    Burnaby, British Columbia, Canada Targeted Talent Full time

    General Manager Join our team as a General Manager and take on a challenging role in a dynamic organization that values your skills and experience. Our company is a leading provider of premium tools and machinery for woodworking enthusiasts across Canada, operating seamlessly through both an e-commerce platform and a physical store. About the Role As a...

  • General Manager

    3 months ago

    Burnaby, Canada Cineplex Full time

    Work location: Brentwood TRR City: Burnaby What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked...

  • General Manager

    2 days ago

    Burnaby, British Columbia, Canada Cineplex Full time

    Job Title: General ManagerCineplex is seeking a highly skilled and experienced General Manager to lead our Rec Room venue in Burnaby. As a key member of our team, you will be responsible for ensuring the successful operation of the venue, driving sales and profitability, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a...

  • General Manager

    2 days ago

    Burnaby, British Columbia, Canada Cineplex Full time

    Job Title: General ManagerCineplex is seeking a highly skilled and experienced General Manager to lead our Rec Room venue in Burnaby. As a key member of our team, you will be responsible for ensuring the successful operation of the venue, driving sales and profitability, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a...

  • General Manager

    4 months ago

    Burnaby, Canada Fitness World Full time

    Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You...

  • General Manager

    3 months ago

    Burnaby, Canada House of Knives Full time

    **Why Choose House of Knives**: - **Culture**: Become a part of our family-owned business that values everyone, fostering an inclusive work environment emphasizing teamwork, respect, and open communication. - **Opportunity**: Be a big fish in a small pond and be an impact player with opportunity to not just grow but to make a difference and leave a mark. -...

  • General Manager

    3 months ago

    Burnaby, Canada House of Knives Full time

    **Why Choose House of Knives**: - **Culture**: Become a part of our family-owned business that values everyone, fostering an inclusive work environment emphasizing teamwork, respect, and open communication. - **Opportunity**: Be a big fish in a small pond and be an impact player with opportunity to not just grow but to make a difference and leave a mark. -...

  • General Manager

    3 months ago

    Burnaby, Canada House of Knives Full time

    **Why Choose House of Knives**: - **Culture**: Become a part of our family-owned business that values everyone, fostering an inclusive work environment emphasizing teamwork, respect, and open communication. - **Opportunity**: Be a big fish in a small pond and be an impact player with opportunity to not just grow but to make a difference and leave a mark. -...

  • Assistant General Manager

    4 weeks ago

    Burnaby, Canada MR MIKES Full time

    An experience in Mr. Mikes gives guests a chance to let their hair down, relax and have some fun. It's a place where you don’t have to be something you’re not, you can just be yourself. It means tasty and affordable creations from our signature steak and Mikeburgers to our home-branded wines and beers. It’s about creating memories, uncontrollable...

  • Assistant General Manager.

    2 weeks ago

    Burnaby, Canada MR MIKES Full time

    An experience in Mr. Mikes gives guests a chance to let their hair down, relax and have some fun. It's a place where you don’t have to be something you’re not, you can just be yourself. It means tasty and affordable creations from our signature steak and Mikeburgers to our home-branded wines and beers. It’s about creating memories, uncontrollable...

  • Assistant General Manager

    4 weeks ago

    Burnaby, Canada MR MIKES Full time

    An experience in Mr. Mikes gives guests a chance to let their hair down, relax and have some fun. It's a place where you don’t have to be something you’re not, you can just be yourself. It means tasty and affordable creations from our signature steak and Mikeburgers to our home-branded wines and beers. It’s about creating memories, uncontrollable...

  • General Manager

    3 months ago

    Burnaby, Canada Vitacore Industries Full time

    Strata Engineering, a subsidiary of Vitacore Industries Inc., is a fast-growing multi-disciplinary engineering firm based in Burnaby, BC. Strata Engineering has a dedicated team of over 20 employees. Given our reputation within the industry, business is fast growing and we have an opportunity for a new General Manager who will be responsible for scaling our...

  • Assistant General Manager

    3 months ago

    Burnaby, Canada Cineplex Full time

    Work location: Brentwood TRR City: Burnaby What you will do: Assistant General Manager - TRR or Playdium Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the business, maintains revenue...

  • Assistant General Manager

    3 months ago

    Burnaby, Canada Cineplex Full time

    Work location: Brentwood TRR City: Burnaby What you will do: SALARY RANGE: $65,000 - $75,000 Assistant General Manager - TRR Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the...

  • General Manager

    4 months ago

    Burnaby, Canada Cineplex Full time

    Work location:Brentwood TRRCity:BurnabyWhat you will do:Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your...

  • Branch General Manager

    2 weeks ago

    Burnaby, Canada Lock Search Group Full time

    h3>Branch General Manager – Wholesale DistributionBurnaby, BCOur client is a well-respected and motivated national wholesale distribution organization with a strong brand across the country. They pride themselves on providing exceptional customer service, while always putting their clients and employees first. They are seeking a highly dedicated and driven...

  • Assistant General Manager

    3 months ago

    Burnaby, Canada EightSix Network Full time

    Job Description Bow & Stern is a local family-run restaurant that has been serving Abbotsford since and Chilliwack since . We specialize in seafood, offering a variety of fresh oysters and other delicious dishes. Our dedicated chefs are constantly innovating and perfecting our menu to provide exciting new options and excellent quality. We are excited...

  • Demand Generation Manager

    3 months ago

    Burnaby, Canada Breadstack Technologies Inc. Full time

    **About Breadstack Solutions**: Are you prepared to be part of a groundbreaking revolution? Step into the world of Breadstack Solutions, a visionary SaaS startup determined to transform the business landscape! Far from being just another SaaS company, we have a grand mission to empower small and medium-sized businesses with cutting-edge tools that were...