Operations Consultant

1 month ago


Edmonton, Canada Sephora USA, Inc Full time

Job ID: 252634
Store Name/Number: AB-West Edmonton (0510)
Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service

  • Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation
  • Assist in maintaining standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
  • Participate in programs to reduce shortage/loss.

Merchandising and Operations
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS
  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION
Physical Requirements:
  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

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