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Download Support Specialist

2 months ago

Winnipeg, Canada HUB International Full time

Ignite your potential. Impact what matters.

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference.

The Opportunity

The Download Support Specialist is responsible for maintaining the highest level of customer service to our internal and external affiliates displaying strong written and verbal communication skills. They will deliver the highest standard of review, assignment, and processing of the various facets of Download including but not limited to Policy Suspense, ADI Suspense, and EDOC suspense.

Download Support Specialist provides informative communication and support with Team Lead, Management, and Executive members relating to production and download. Maintains the highest level of professionalism to our internal and external affiliates displaying strong written and verbal communication skills.

  • Full-Time career working out of our Winnipeg Head Office branch location.

What you will bring to the role –

  • Post-Secondary Education.
  • Minimum of 2 years of experience in Procedures of EPIC Broker Management System.
  • Strong team player experience with the ability to work independently.
  • Great attitude, self-motivated and logical thinker that can work in a fast-paced environment.
  • Strong interpersonal and organizational skills.
  • Strong time management, prioritization, and multitasking skills.
  • Strong understanding of Microsoft Office (Power Point, Word, Excel).
  • Strong verbal and written communication skills.
  • Ability to exercise initiative and follow-up skills.

Why Join HUB?

  • An exceptional, welcoming, and inclusive company culture.
  • Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
  • Work flexibility.
  • Paid educational training and vast learning opportunities.
  • Room for advancement and growth within the organization.
  • Paid day off for your birthday – we want to celebrate you

Ready to join HUB and build a career in a rapidly growing industry? Apply today for The Download Support Specialist opportunity at our Winnipeg Head location

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