Senior Manager

Senior Manager / Associate Director, In-force Management, Asia page is loaded Senior Manager / Associate Director, In-force Management, Asia Apply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id JR24050517

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our Senior Manager / Associate Director, In-force Management, Asia with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you.

The regional based In-Force Management function has been created to manage In-force book to both deliver on our customer value propositions and shareholder expectations. This role in the regional team will promote best practices across countries in Asia, ensure governance and transparency on in force earnings drivers and tradeoffs, and help identify and drive value-creating initiatives. On a project basis, the role also has opportunity to have the hands-on involvement to act as part of a local market team to plan and support initiatives.

This role will involve a combination of technical/financial/actuarial understanding, execution skill, and non-technical communication to ensure the function remains high on the business agenda.

Responsibilities

• Lead monthly & quarterly reporting process for Asia In-Force Management
• Working with colleagues across markets to understand the underlying financial drivers of ongoing results, at a sufficiently granular level (e.g. product line, etc) to provide actionable direction to investigate
• Persistency is a primary focus. Work with other functions (distribution, risk, operations, etc.) to understand and own action plans to address emerging experience
• Deep diving as necessary to help markets with specific initiatives; including opportunities to act as additional resource to the local market team and support/lead where priority is needed
• Working with regional and country-based analytics teams to develop/enhance appropriate tools to facilitate ongoing identification of opportunities as noted above
• Create collaborative culture to share best practices and learnings with each market
• Partner with Risk and Actuarial to ensure feedback loop of in force learnings to improve new business
• Collaborate with cross-functional teams to align in-force management strategies with overall business objectives
• Support inorganic initiatives across the region to optimize capital and earnings remittances

How will you create impact?

• Reports to AVP In-Force Management, Asia with strong internal stakeholder management required across other BUs and functions dependent on the initiatives in place.
• Individual contributor

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• 5-10+ years of experience in financial management, actuarial, distribution or other relevant disciplines of an insurance business
• Understanding of actuarial valuation, pricing, and sources of value, for insurance products is an asset
• Knowledge/experience in data analytics is helpful
• Self-starter and ability to work independently upon clarity of direction
• Ability to work in and/or lead cross-functional teams, and explain complex concepts in layman’s terms 
• Continuous learner – ability to synthesize information from disparate sources to create a common agenda
• Dealing with ambiguity – the flexibility to pivot and work on multiple projects simultaneously
• Thought leader and pro-active change agent - must be willing to challenge existing wisdom and/or the assertion that “everything is fine” in any given part of the business
• Strategic thinking, planning and execution skills
• Diversity & Ethics – Shows respect and sensitivity for cultural diversity, treats people with respect regardless of their position or status, exhibits high standard of integrity in decision making, and adheres to extremely high ethical codes of conduct

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process .  All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Similar Jobs (5) Senior Manager/Associate Director, Asia Strategy locations Hong Kong time type Full time posted on Posted 30 Days Ago Senior Manager, Head of Asia Procurement Operations locations 2 Locations time type Full time posted on Posted 22 Days Ago Senior Manager / Associate Director, Bancassurance Partnership Management locations Hong Kong time type Full time posted on Posted 2 Days Ago

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. 

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We’re proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page. From there, you can sign up to receive job alerts.

Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers .

#J-18808-Ljbffr

---