Lead UX Designer

2 weeks ago

Vancouver, Canada T-Net British Columbia Full time

Our client's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers.

We are looking for a Lead UX Designer who champions our users in all phases of the product development cycle. From context and problem framing all the way through to the delivery of meaningful solutions. The Lead UX Designer will work with UX Researchers to understand our customers' problems, work with the business to understand their needs and collaborate with UI Designers and product teams to design the final solution. You will manage other UX Designers and help grow the team.

Your Job:

  • Advocate for our customers by gaining a deep understanding of their work and the challenges they face.
  • Be a key partner to stakeholders and product management in helping to come up with approaches that work - you're not here to just "gather" requirements.
  • Proactively collaborate with UX Researchers to apply research techniques that are appropriate to the problem being addressed.
  • Facilitate workshops to get cross-team alignment and generate ideas.
  • Develop storyboards, wireframes, mock-ups, and prototypes to communicate design ideas and solutions effectively.
  • Communicate those solutions to our development teams in an agile environment.
  • Help identify and leverage metrics to drive product management and measure success.
  • Identify opportunities for UX improvement or differentiation.
  • Help promote Design System's mission and process to other departments.
  • Resolve priorities and maintain a backlog of UX work that aligns with our product's roadmap.
  • Champion and establish a solid UX practice and be accountable for the UX output.
  • Collaborate closely with UXR, UX and UI Designers to find practical solutions to challenging workflows.
  • Guide and coach other designers and non-designers to uplift their design thinking capabilities.
  • Manage other UX Designer personnel of the design team; This includes handling HR issues, approving vacations, mentoring and developing other team members, laying out career paths.
  • Help grow the team at scale alongside other design managers.

About You:

  • A proven leader with 6+ years of demonstrated end-to-end experience in all aspects of the design process from discovery and ideation to testing and implementation.
  • 2+ years of experience managing and mentoring other designers.
  • Degree in a design-related discipline, HCI, or other human behavior-related degree preferred, or equivalent demonstrated work experience.
  • A portfolio showing your UX process and how it resulted in products that people love.
  • Experience with a range of tools and the willingness to adapt to new tools as needed.
  • Excellent interpersonal and compelling presentation skills that allow you to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • A thorough understanding of the relationship between business, technology and user experience.
  • Strong familiarity with product development in an agile environment is highly desirable, especially enterprise/SaaS.
  • Experience working with Finance related businesses is a plus.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com

By applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.

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