Bilingual Client Support Representative

7 days ago

Old Toronto, Canada Foresters Financial Services, Inc. Full time

Bilingual Client Support Representative page is loaded Bilingual Client Support Representative Apply locations Toronto - CPP Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R-1668 Career OpportunityRole TitleBilingual Client Support RepresentativePurpose of roleWe are currently hiring a Bilingual (French) Customer Service Representative, Administrative Support to add to our Customer Service team. This role will provide administrative support to our Client Support agents.Job Description

Duties will include:

  • Update epolicy portal and system
  • Send emails and mail Lapse Notices as part of the Lapse Automation Process
  • Assign cancellations to Customer Service Representatives
  • Send email confirmations to Brokers and/or MGA’s
  • Assist with filing duties and indexing documents
  • Mail letters and cheques
  • Update system and notes
  • Assist with some transactions
  • Other duties as required

Knowledge/Experience/Skills:

  • Proficient in English (written and verbal)
  • Proficient in French (written and verbal) an asset
  • Post-secondary education
  • Administrative experience preferred
  • Excellent communication skills
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

About Us

Foresters Financial is an international financial services provider with a unique history that began in 1874 when we set out to provide access to life insurance for average, working families. More than 140 years later, we provide life insurance, savings, retirement and investment solutions that help families achieve long-term financial health and security.

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