Director of Hotel Sales

2 weeks ago

Charlottetown, Canada Kaizen Lab Inc. Full time

At Murphy Hospitality Group (MHG), we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, professional development and advancement opportunities. At MHG, it's all about the people

MHG Hotels

With some of Atlantic Canada's Premiere Hotels, MHG's purpose is to Create a Memorable Experience designed around comfort, a superior guest service, and attention to detail. At all our properties, including The Great George Hotel and The Hotel on Pownal in Charlottetown, MYSA-Nordic Spa & Resort in St. Peters Bay, as well as the Loyalist Country Inn in Summerside, you'll find an intimate escape from every day life with personalized services and engaging hospitality.

The Opportunity

MHG Hotels has an exciting and unique opportunity for a Director of Sales. The Director of Sales will oversee and manage all sales related functions of the hotel division to achieve hotel revenue, profit and customer satisfaction goals by developing and implementing strategies to increase product awareness and hotel sales This role will be highly collaborative, working closely with The Chief Hotel Officer, General Managers, Revenue Management and the Marketing Team to develop strategies to maximize REVPAR and grow Market Share.

As the Hotel Sales Director, You Will

  • Participates in the development of the hotel's business strategies.
  • Develops and implements Sales strategies that support achievement of the hotel's goals.
  • Monitors status regularly and adjusts strategies as appropriate.
  • Develops the annual budget in conjunction with the Executive Team
  • Maintain and promote a teamwork with clear, effective communication.
  • Ensure client/guest service standards are met through communication amongst all properties.
  • Work to ensure hotels meet or exceed budgeted goals.
  • Promote, record, track and report on company cross-selling procedures.
  • Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
  • Organize travel agent month and travel agent appreciation rates for slow months.
  • Assist with the development and implementation of internal and external promotional packages.
  • Implement business development practices aimed at attracting new business and systematically conduct sales calls to close on business opportunities.
  • Attend and contribute to the bimonthly revenue and sales meetings.
  • Develop, update, and maintain accountability for the sales strategy and strategic plan with the Chief Hotel Officer and General Managers.
  • Leads on-property sales functions to build long-term, value-based customer relationships that enable achievements of hotels sales objectives.
  • Maintain and expand corporate incentive programs via mail, digital, personal visits, etc.
  • Follow and promote hotel standards with guests and co workers.
  • Attend various events throughout the PEI and Canada to promote the MHG brand.
  • Evaluate and drive the properties participation in the various sales channels, market sales, event booking centres, electronic lead channels.
  • Execute and support the operational aspects of business booked (e.g. generate proposals, write contracts, develop client correspondence).

Who You Are

  • A high degree of commercial awareness and business acumen.
  • Ability to understand the links between sales and profit.
  • Tremendous customer service skills and attention to detail.
  • Strong negotiation skills and the ability to close on sales.
  • Exceptional written and verbal communicator with a professional, friendly attitude towards clients and co workers.
  • Outstanding interpersonal skills, able to effectively collaborate internally and externally.
  • Self-driven with a sense of urgency, able to provide timely response to clients and co-workers .

What You Bring

  • Diploma or a Degree in Business or Hotel and Restaurant Management is preferred.
  • 3 to 5 years in a hotel sales or in a similar environment is preferred.

What We Offer

  • Competitive Base Salary
  • Annual Bonus Program
  • Retirement Savings Company Matching Program
  • Health,vision,and dental benefits
  • MHG Wellness& Fitness Programs
  • Employee Family Assistance Program
  • Growth and professional development opportunities
  • Discounts at all MHG locations across Atlantic Canada as well as local shops and services
#J-18808-Ljbffr

  • Director of Hotel Sales

    2 weeks ago

    Charlottetown, Canada Kaizen Lab Inc. Full time

    At Murphy Hospitality Group (MHG), we pride ourselves on anexceptionally high standard of quality service and products. It takes the bestpeople to reach this higher standard of excellence. We believe in extensivetraining and providing our people with an excellent benefits program, competitivewages, professional development and advancement opportunities. At...

  • Director of Hotel Sales

    6 days ago

    Charlottetown, PE, Canada Kaizen Lab Inc. Full time

    At Murphy Hospitality Group (MHG), we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, professional development and advancement opportunities....

  • Sales director

    6 days ago

    Charlottetown, PE, Canada Murphy Hospitality Group Full time

    At Murphy Hospitality Group (MHG), we pride ourselves on an exceptionally high standard of quality service and products. training and providing our people with an excellent benefits program, competitive MHG Hotels With some of Atlantic Canada's Premiere Hotels, MHG's Hotel and The Hotel on Pownal in Charlottetown, MYSA-Nordic Spa & Resort in St. MHG Hotels...

  • Director of Hotel Sales

    7 days ago

    Charlottetown, Canada Murphy Hospitality Group Full time

    At Murphy Hospitality Group (MHG), we pride ourselves on anexceptionally high standard of quality service and products. It takes the bestpeople to reach this higher standard of excellence. We believe in extensivetraining and providing our people with an excellent benefits program, competitivewages,

  • Technician, hotels

    1 month ago

    Charlottetown, Canada Encore Canada Full time

    Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation ...

  • Rooms Operations Manager

    1 week ago

    Charlottetown, Prince Edward Island, Canada Marriott International Full time

    Additional Information Annual bonus, great health benefits, Marriott travel discounts, drycleaning, parking, fitness membership, & daily staff meal.Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely?...

  • Sales Representative

    1 month ago

    Charlottetown, Canada Subaru of Charlottetown Full time

    **Subaru of Charlottetown is currently seeking a Sales Representative to join our team!** Here is your opportunity to put your sales career into drive. No experience? No problem - we will set you up for success with our training process! As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with...

  • Chief Engineer

    1 week ago

    Charlottetown, Prince Edward Island, Canada Delta Hotels Prince Edward by Marriott Full time

    Additional Information Includes annual bonus, fitness membership, health benefits, underground parking, daily staff mealJob Number Job Category Engineering & FacilitiesLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob...

  • Front Office Agent

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Delta Hotels Prince Edward by Marriott Full time

    Additional Information Pay: $17.67/hour, Health and dental, travel Benefits, dry cleaning, Discounted Parking and FitnessJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type...

  • Front Office Agent

    3 weeks ago

    Charlottetown, Prince Edward Island, Canada Marriott International Full time

    Additional Information Pay: $17.67/hour, Health and dental, travel Benefits, dry cleaning, Discounted Parking and FitnessJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type...

  • Chief Engineer

    1 week ago

    Charlottetown, Prince Edward Island, Canada Delta Hotels Full time

    Additional Information Includes annual bonus, fitness membership, health benefits, underground parking, daily staff mealJob Number Job Category Engineering & FacilitiesLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB...

  • Technical Supervisor

    4 weeks ago

    Charlottetown, Prince Edward Island, Canada Encore Event Technologies Full time

    Position OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for...

  • Manager on Duty

    1 week ago

    Charlottetown, Prince Edward Island, Canada Delta Hotels Full time

    Additional Information Health and dental, travel Benefits, dry cleaning, Discounted Parking and FitnessJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY ...

  • Duty Manager

    2 hours ago

    Charlottetown, PE, Canada Marriott International, Inc Full time €22

    Additional Information Front Office, Pay: $22.00/hour Job Number 24092789 Job Category Rooms & Guest Services Operations Location Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Promote...

  • Brand Ambassador

    4 weeks ago

    Charlottetown, PE, Canada Kaizen Lab Inc. Full time

    At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement and professional development opportunities....

  • Bilingual Project Officer

    4 days ago

    Charlottetown, Canada Government of Prince Edward Island Full time

    Executive Council aims to encourage the development of an innovative, diverse and inclusive workforce which enables the organization to realize its goals. This position reports directly to the Director, Acadian and Francophone Affairs (AFA. The purpose of this position is to administer, in collaboration with the director, all aspects of the Canada-Pei...

  • Clinical Chemist

    1 month ago

    Charlottetown, Canada Government of Prince Edward Island Full time

    Bi-Weekly Hours: 75 hours bi-weekly(Commencing Immediately)Under the authority of the Medical Director Health PEI Provincial Laboratory Services the Clinical Chemist provides clinical leadership for the provincial clinical chemistry program, working in collaboration with the Provincial Technical and Medical Directors and Senior Technologists to provide...

  • Sessional Instructor

    1 month ago

    Charlottetown, Canada University of Prince Edward Island Full time

    Please note: the course offered below will be taught in person, unless otherwise specified as an online course. **ENV 2310 - Island Environmental Histories (Online)** Environmental history is broadly defined as the study of continuity and change in human relationships with the environment. This course introduces students to environmental history and...

  • Innkeeper/Operations Manager

    6 days ago

    Charlottetown, PE, Canada Delta Hotels & Resorts Full time

    JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team...

  • Ads Level 4

    1 month ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES**: Reporting to the Director of Ancillary Services, this Administrative Support position will: - Be submitting orders for textbooks, clothing, giftware, and special orders - This position will also be a main contact for shipping and receiving - Work with two additional full-time staff and approximately 10 student employees - This...