Warranty Engineer

6 days ago


Woodbridge, Canada Sailun Tire Americas Full time

Sailun Tire Americas – Warranty EngineerPosition Reporting to Warranty/Quality ManagerSummary/ObjectiveThe Warranty Engineer is responsible for Canadian Warranty Claims and PLC reception, inspection, evaluation and recording. This position is responsible for all vendor factory warranty batch submissions and follow up including a monthly summary report. This position also coordinates all DTI vendor specifications and updates within our database/Navision. This position is also responsible to monitor and review all DTI vendors regulatory compliance testing, with the main focus of timely and accurate completion of Canadian warranties and PLC inspections. Essential Functions Evaluation and analysis of service return tires from Liability ClaimsEvaluation and analysis of Canadian Warranty claims Provide technical support for the Warranty group as requiredFactory Batch Warranty submissions Internal Batch Warranty preparation and processing Technical assistance, analysis and participation in local tire testing events Warranty Data Analysis as requiredTechnical tire specification preparation, maintenance and factory contact for all DTI vendors including Item Card preparation in NavisionRegulatory backup for EWR (Early Warning Reporting) submissions to NHTSAPrepare and review all Vogue Tyre warranty claimsResponsible to obtain, review and analyze all DTI vendors regulatory testing results for FMVSS 139 and 119.On time preparation, follow up and reporting on vendor warranty batch submissions. Other tasks as required including participation in local tire testing eventsTravelMinimal travel to events Skills and QualificationsCustomer Client Focus, Goal Achievement focus, Strong data skills (Excel). Proficient in office skills (excel, outlook, word). Safety oriented.Required Education and ExperienceMechanical Engineering Degree/Diploma Tire Industry experience gained via Process Engineering/Technician or Tire Design is considered an assetHands on experience in mechanical engineering, with factory and or manufacturing experienceHigh proficiency in ExcelSAP is considered an asset Navision software training is considered an assetSpecific Training Requirements:DOT 119 & DOT 139 trainingECE 30 7 ECE 54 trainingTire & Rim Assoc. and ETRTO trainingDTC Warranty Process trainingPLC Claims trainingEWR preparation & submissions training


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