Furniture Sales Consultant

2 days ago

Mount Pearl, Canada Cohens Home Furnishings Ltd. Full time
Job Responsibilities
  • Interacts with customers evaluating their purchasing needs;
  • Educates customers in respect to product features, options and selection;
  • Provides confident, friendly and quality service on the sales floor and/or sales phone calls;
  • Displays professional behavior at all times on the sales floor or the phone;
  • Abides by the directives of the established ‘UP System’ without exception;
  • Follows all process and procedural documentation required for sales processing;
  • Assists the customer service representative by completing all required documentation to ensure speed of transaction at the point of sale;
  • Directs customer service inquiries to the Customer Service Department;
  • Participates fully in required daily performance measurements as outlined by the Store Manager and/or Sales Lead;
  • Works with the Sales Lead and/or Store Manager to integrate defined selling strategies in order to achieve sales levels required both in retail and warranty sales;
  • Adheres to weekly scheduling for the Sales Team ensuring adequate preparation time prior to each scheduled shift;
  • Readies customer’s product at the in-store warehouse for store pick up or delivery;
  • Prepares merchandise transfers in the Store Warehouse for stock movement;
  • Completes mandatory Competition visits;
  • Participates in special events, inventories, store floor changes, etc., as required;
  • Takes initiative to stay educated and informed of industry trends;
  • Attends meetings, training and product knowledge sessions as required;
  • Assists in maintaining store presentation in assigned zones and the showroom throughout, as required;
  • Participates in showroom pricing and maintenance by completing the ‘Weekly Showroom Walk’.

Job Type: Full-time

Benefits:

  • Dental care
  • On-site parking
  • Store discount
  • Vision care

Flexible Language Requirement:

  • French not required

Shift:

  • 8 hour shift

Work Days:

  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Sales: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Serving It Right (preferred)

Work Location: In person

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