Program Director

Cornerstone Community Association

Job Description

Posting Date: September 19, 2024

Position: Program Director

Position Reports To: Executive Director

Location(s): 133 Simcoe St. South, Oshawa, various locations throughout Durham Region

Salary: $69,050.86 up to $86,005.23 over 5 grids

Shift Coverage Times: 40 hours per week. Some flexibility is required, may involve evening and weekends, including emergency coverage; on-call.

Purpose of Position: Under the direction of the Executive Director, the Program Director is responsible for management and oversight of all Programs of CCA while maintaining alignment with the organization's Mission, Vision and Values. This includes Program development, delivery and outcomes; infrastructure; personnel management; assistance with program promotion and events/outreach coordination, and various administrative tasks.

Qualifications: This position requires a professional individual with a minimum of 5 years of progressive supervisory and managerial experience in a social services or human services organization.

Education: Minimum requirement is an undergraduate Degree from a recognized university in a discipline such as Administration, Social Services, Organizational Development or Human Resources.

Other Requirements:

• Excellent leadership and interpersonal skills
• Experience facilitating meetings and teambuilding
• Excellent skills in the areas of training, coaching, supervision and evaluation of staff.
• Demonstrated excellence in administrative skills and Program development
• Highly skilled in mediation, crisis intervention, and group facilitation
• An understanding of the issues of vulnerable populations is an asset.
• Excellent organizational, multi-tasking and communication skills; both verbal and written
• Knowledge of relevant legislation (e.g. Employment Standards Act, Residential Tenancies Act)
• Strong knowledge of computer software including Microsoft Word, Excel, PowerPoint, Desktop Publishing and keyboarding
• Experience in program design, evaluation and quality assurance
• Proven ability to develop and administer budgets
• Experience managing in a unionized environment
• Successful completion and maintenance of an Enhanced Reliability Clearance form Correctional Service Canada
• Driver’s License with own vehicle/insurance

Physical Demands:

• Standing/walking for long periods of time; bending, stretching, pushing, pulling, and reaching
• Keyboarding, sitting

Environment:

• Institutional setting, Emergency Shelter facility, Federal Corrections and Housing programs

Key Duties and Responsibilities

Program

• Engage with Management and other staff to identify program goals and objectives that are consistent with organizational policy and values.
• Evaluate programs and provide feedback to Management staff and Executive Director as needed
• Oversee any volunteer/student, or Agency secondments in conjunction with the relevant Program supervisor
• Oversee Cornerstone’s Programs through close, regular involvement with Program Supervisors/Managers
• Assist Executive Director with Agency promotion as required
• Provide information and consultation with outside groups and agencies about Cornerstone Programs and projects. Attend meetings in community or with the Region of Durham etc. as required or as delegated by Executive Director
• Identify inefficiencies or problems within each Program and recommend options for addressing Program needs to Executive Director
• Utilize mediation or resolution processes to manage conflict within Cornerstone facilities and ensure that conflicts among program staff are resolved according to process outlined in policy and on a timely basis
• Encourage the participation of all staff in Cornerstone activities such as fundraising or Program development
• Work closely with management staff to achieve cohesive, seamless program delivery
• Interface with, and cultivate relations with, professional and community partners
• Directly oversee the Community Residential Facility (CRF) Program, including fulfilling the role of Security Officer. Attend Case Conferences and Community Assessment Team meetings.
• Some oversight of the Maintenance department
• Adhere to all CCA Policies and Procedures

Supervision, Administration and Human Resources

• Responsible for staff recruitment, hiring, evaluation, performance management, discipline, dismissal and other human resources administration as required/delegated
• Prepare and maintain an annual staff development plan for all program staff
• Develop and implement all organizational guidelines and policies for the purpose of ensuring compliance with all government regulations, funder and CCA policies/requirements
• Communicate policies and information to Agency staff
• Design and/or implement systems for documenting program activity, assessing outcomes and tracking statistics.
• Provide a leadership and mentoring role to the management team through training, supervision, and regular evaluation
• Provide, or delegate, complete orientation training to new staff
• Provide day to day guidance, direction and support to all management staff to ensure compliance with all operating agreements, organizational, and legal standards
• Develop, document and track, the annual Program staff training and development plan
• Oversee attendance and lieu time records for all management staff
• Ensure maintenance of all staff files according to the requirements of CCA policies and Operating Agreements
• Schedule, prepare, and facilitate regular Management Team Meetings and All Staff Meetings
• Attend and present at monthly Board of Director meetings
• Prepare draft annual Operating Budgets in conjunction with Manager of Accounting and Administration for submission to the Executive Director. Monitor budgets on a monthly basis and assist in maintaining Program expenditures within budgeted parameters
• Prepare statistics as required or appropriate
• Oversee the completion of program reports in conjunction with Program Managers as required by the organization or its funders
• Prepare submissions to funders as required or delegated
• Update Program policy manuals as necessary and review policies on an annual basis
• Ensure that personnel files for each program staff are up to date including all records of evaluation, discipline, vacation and lieu time, etc.
• Ensure standards are met to maintain confidentiality of all information, files and statistics
• Design and implement new service delivery models when required or as delegated
• Demonstrate due diligence by inspecting the workplace regularly to ensure the overall safety of the facility, staff, volunteers, clients and observe and adhere to all Occupational Health and Safety Standards, the Human Rights Code and other applicable workplace legislation
• Prepare regular reports as required by Executive Director, the Board of Directors or its committees as necessary
• Oversight of Joint Health and Safety Committee and Labour Relations Committee
• Ensure compliance with the Collective Agreement and participate in the Bargaining Process.
• Assume duties as required or directed during Executive Director’s absence
• Discharge all responsibilities with a high degree of professionalism
• Other duties as may be assigned by Executive Director

Cornerstone Community Association welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

All interested candidates please forward your cover letter and resume to:

Rob Brglez

Email: ExecutiveDirector@CornerstoneDurham.com

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Education:

• Bachelor's Degree (preferred)

Work Location: In person