Dispatch Administrator
4 weeks ago
Fero Waste and Recycling Inc, a division of The Municipal Group of Companies, is a leading and dynamic solid waste company that services New Brunswick and Nova Scotia and is currently seeking the knowledge and expertise of full-time Dispatcher/ Administrative Assistant based out of our Fredericton, NB location.
Primary Duties and Responsibilities:
- Act as a representative of the company demonstrating superior judgement and excellent customer service
- Answers phone calls and direct them as needed and set-up customer orders
- Dispatches drivers to calls as they are received, using information on customer needs, driver's locations
- Manages requests for pick-up or container delivery
- Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
- Fields emails from customers to the appropriate departments
- Data entry
- Perform other duties as assigned.
Required Knowledge, Skills, Abilities, Education, and Experience:
- Proficient with Microsoft Office Suites
- Strong interpersonal skills
- Effective problem-solving skills
- High attention to detail
- Utilizes strong organizational and planning skills
- Ability to work in fast paced team environment
- Strong oral and written communication skills
- Ability to effectively communicate with co-workers and supervisors
- Bilingualism would be considered an asset
A comprehensive pension and benefits package are offered with the position along with opportunities for advancement and training and development.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Experience:
- dispatching: 1 year (preferred)
Work Location: In person
Original job Dispatch Administrator posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs. #J-18808-Ljbffr-
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