![Toromont Cat](https://media.trabajo.org/img/noimg.jpg)
Field Service Supervisor
3 weeks ago
Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service bothpersonally and through strong team leadership. This leader is responsible foralso providing direction to the Field Service Teamensuring consistent implementation of policies and procedures in conjunction with corporate directives and increased market share.
As a Field Service Supervisor, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Ensure all employees comply with established customer safety rules
- Provide excellent customer service as key contact for field service requirements and work orders to maximize productivity of field service operations
- Promote customer satisfaction, follow up onrepairs and collaborate with other departments to deliver high level service
- Train and coach team members to meet and exceed customer and business expectations by administering performance evaluations
- Improve customer and employee satisfaction by initiating corrective proceduresin the field service operations
- Provide direction on financial implications of work orders including customer pay, warranties, claims, policies and redos
- Create quotes and review and prepare invoices for internal and external customers
- Manage work-in-progress (WIP) and contamination control
- Investigate and report accidents or near misses
- Identify and resolveissues byinitiating corrective actions
- Encourage continuous improvement for field operations through regularly scheduled meetings and associated training
- Assist the PSM with the management of fixed assets and preparation for capital expenditures
- Maintainmaintenance on the fleet of field service trucks
- Manage employees at off-site locations
- Work with a sense of urgency and foster team efforts to encourage growth
Must-haves for this role:
- Post-secondary education
- Minimum 5 years of experience in a service leader position
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ,Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success
#J-18808-Ljbffr-
Field Service Supervisor
4 weeks ago
Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full timeOur Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation of policies and procedures in conjunction with corporate directives...
-
Field Service Supervisor
2 weeks ago
Greater Sudbury, Canada Metso Full timeWould you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation. This is your opportunity to join the positive...
-
Field Service Supervisor, Mining
3 weeks ago
Greater Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor, Mining
3 weeks ago
Greater Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor
1 month ago
Greater Sudbury, Canada Toromont Cat Full timeOur Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation of policies and procedures in conjunction with corporate...
-
Field Service Supervisor
3 weeks ago
Greater Sudbury, Canada Toromont Cat Full timeOur Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation of policies and procedures in conjunction with corporate...
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Civil Field Supervisor
1 month ago
Greater Sudbury, Canada Green Infrastructure Partners Full timeRole Purpose : The Civil Field Supervisor has the overall responsibility for the supervision, planning, execution and monitoring of the assigned project. Responsibilities include, but are not limited to: Participate in pre-job planning Effectively plan the short-term and long-term schedules for al
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, ON, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, ON, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Service Supervisor, Mining
2 weeks ago
Sudbury, ON, Canada Toromont Cat Full timeToromont Cat is looking for a Field Service Supervisor – Mining! Our Field Service Supervisor is a key customer contact providing efficient, knowledgeable and professional customer service both personally and through strong team leadership. This leader is responsible for also providing direction to the Field Service Team ensuring consistent implementation...
-
Field Services Coordinator
2 weeks ago
Greater Sudbury, Canada Commissionaires Full timeField Services Coordinator **Province** Ontario**City/Town** Sudbury**Job ID** 24-172**Department** OperationsWe are currently recruiting for a Field Services Coordinator to work in person at our office in Sudbury, ON. What you will be doing The Field Services Coordinator is responsible for converting opportunities into completed jobs. The focus is to...
-
Field Service Technician
1 week ago
Greater Sudbury, Canada Total Power Limited Full time**Field Service Technician** **What You’ll Do - The Role** - Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible. - Test, measure, and verify electrical component operations, including energized components and electrical fields. - Program, test, and connect...
-
Field Service Technician
3 weeks ago
Greater Sudbury, Canada Total Power Limited Full timeAt Total PowerGen Solutions (TPGS), we are a dynamic group of companies committed to revolutionizing the PowerGen industry in Canada. With over 100 years of combined experience, our team possesses extensive expertise and provides a comprehensive range of PowerGen services across various industries throughout the country. **Our Growth & Culture**:As Canada's...
-
Field Service Advisor
3 weeks ago
Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full timeToromont Cat is looking for a Field Service Advisor to join our Power Systems team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The...
-
Field Service Technician
3 weeks ago
Greater Sudbury, Canada Total Power Limited Full time**Field Service Technician** - **We Offer**_ - Competitive Salary - Medical & Dental Benefits Plans - Health Spending & Wellness program - Professional Growth & Development - Life Insurance - Employer RRSP Matching Program - Employee Assistance Program - Disability & Life Insurance **What You’ll Do - The Role (Responsibilities)** - Perform emergency...
-
Field Service Technician
2 months ago
Greater Sudbury, Canada MACLEAN ENGINEERING & MARKETING CO. LIMITED Full time**JOB TITLE**: Field Service Technician **LOCATION**: Sudbury, ON **DUTIES AND RESPONSIBILITIES** - Provide expert and disciplined analysis of structural, or mechanical, electrical or hydraulic systems - Teardown, re-assemble, commission/ test and trouble-shoot MEMCO equipment at customer sites or MEMCO facility, as required - Execute timely planned work...