Systems Coordinator, Information Technology

2 weeks ago

Fort McMurray, Canada FORT McMurray Airport Authority Full time

JOB TITLE: SYSTEMS COORDINATOR, INFORMATION TECHNOLOGY


ABOUT FMAA

Fort McMurray Airport Authority is more than planes and a runway, it is a major economic engine that strives to serve its community. We are driven by our values and motivated by our vision. We are a small team working hard to create the best possible customer experience for passengers and visitors alike.

We are looking for an energetic and self-motivated individual to join our team If you are looking for an organization where you can grow and be empowered to reach your very best, we might be the place for you This position gives those interested in aviation a close-up view of airport operations and can lead to more advanced roles in the industry.


THE POSITION

Under the supervision of the Manager, Information Technology, the Systems Coordinator, Information Technology, will provide administrative assistance to support day-to-day operations, as well as special projects. They will be responsible for implementing key points of applications, network, and supporting all stakeholders with technical-related issues, such as: site-wide LAN, vLAN, WLAN and WAN applications, virtual servers, database servers, disaster recovery and web servers.

OTHER KEY RESPONSIBILITIES INCLUDE:

  • Overseeing specialized airport computer systems including Multi-User Flight & Baggage Information Display (MUFIDS/BIDS), Computer Aided Dispatch, Building Automation, Master Clock and Common Use Terminal Equipment (CUTE).
  • Managing all audio-visual systems, storage Area Network space connected to iSCSI controller
  • Maintaining network operations and software application (i.e., Office 365, application servers, file, print application, WEB, database, proxy, etc.) to ensure efficient operations
  • Providing first level help desk services to both internal and external stakeholders on software and hardware issues
  • Monitoring systems to respond to emergencies and pre-empt problems.
  • Troubleshooting malfunctions of network hardware and/or software applications within FMAA’s local and wide area networks, telephones, and security systems to resolve operational issues and restore services
  • Managing and supporting specialized systems including Flight Information Display System (FIDS), HP CORE Switches 5510/5520, Cisco Meraki, Ccure Access Control System, Panasonic Video Management System (VMS), and the Public Addressing system (grown)


REQUIREMENTS

  • 5+ years of experience in performing associated role with little supervision
  • Bachelor’s Degree in Computer Science
  • Valid Class 5 Driver’s Licence with a clean Drivers Abstract
  • 3+ years of experience in the aviation, airline and/or transportation industry
  • 2 + years of experience with FIDS, HP CORE Switches 5510/5520, Cisco Meraki
  • Ability to obtain and maintain a valid Transportation Security Clearance (RAIC)
  • Strong customer service skills
  • Strong team player with great interpersonal skills


OUR VALUES

  • SAFETY: We are passionate about providing a healthy, safe, and secure airport environment
  • PEOPLE: We embrace diversity, invest in our people, and celebrate success
  • LEADERSHIP: We are leaders in our industry and in our community.
  • CREATIVITY: We use innovation to solve problems and apply a continuous improvement mindset.
  • SUSTAINABILITY: We are financially, environmentally, and socially responsible.
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