Customer Service Rep

1 week ago

Ottawa, Canada Genuine Parts Company Full time

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

#J-18808-Ljbffr

  • Customer Sales and Service Rep

    4 weeks ago

    Ottawa, Canada Natural Purity Full time

    **Customer Sales and Service Rep - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer...

  • Customer Sales and Service Rep

    3 weeks ago

    Ottawa, Canada Natural Purity Full time

    **Customer Sales and Service Rep - Natural Purity** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer them great opportunities and options to improve the environmental conditions in their home or...

  • Customer Sales and Service Rep

    2 weeks ago

    Ottawa, Canada Natural Purity Full time

    **Customer Sales and Service Rep - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer...

  • Customer Sales and Service Rep

    4 weeks ago

    Ottawa, Canada Natural Purity Full time

    **Customer Sales and Service Rep - Natural Purity** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer them great opportunities and options to improve the environmental conditions in their home or...

  • Rep I, Customer Care

    4 weeks ago

    Ottawa, Canada Boston Scientific Corporation Full time

    **Rep I, Customer Care**: - Remote Eligible: Hybrid- Onsite Location(s): Ottawa, ON, CA**Additional Locations**: Canada-ON-Ottawa **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...

  • Customer Service Rep/route Service Driver

    4 weeks ago

    Ottawa, Canada Canadian Linen & Uniform Service Full time

    **Route Service Driver** **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total...

  • Customer Service Rep/route Service Driver

    4 weeks ago

    Ottawa, Canada Canadian Linen & Uniform Service Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Scotia iTrade, Customer Service Rep

    4 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Scotia iTrade, Customer Service Rep - Bilingual (Cantonese or Mandarin) - OTT/TOR/MTL - TraineeRequisition ID: 199133Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will...

  • Scotia iTrade, Customer Service Rep

    1 month ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Scotia iTrade, Customer Service Rep - Bilingual (Cantonese or Mandarin) - OTT/TOR/MTL - TraineeRequisition ID: 199133Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will...

  • Customer Service Rep: Adoptions

    2 weeks ago

    Ottawa, Ontario, Canada Ottawahumane Full time

    Customer Service Rep: Adoptions - Canada Summer Jobs (8 Weeks) Contract Full Time CSR Ottawa, Ottawa, ON, CA 8 days ago Requisition ID: 1049 Salary Range: $20.32 To 24.72 Hourly JOB PURPOSEThe Customer Service Representative (CSR): Adoptions is responsible for assisting the public through the process of adopting Ottawa Humane Society (OHS) animalsDUTIES...

  • Rep I, Customer Care

    2 weeks ago

    Ottawa, Ontario, Canada Boston Scientific Corporation Full time

    Rep I, Customer Care: Remote Eligible: Hybrid Onsite Location(s): Ottawa, ON, CAAdditional Locations: Canada-ONOttawaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees,...

  • Customer Service Rep/route Service Driver

    2 months ago

    Ottawa, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Customer Service/receptionist

    1 week ago

    Ottawa, Canada Appliance Canada Full time

    **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services - Scheduling deliveries - Order deficiencies,...

  • Customer Service/receptionist

    2 months ago

    Ottawa, Canada Appliance Canada Full time

    **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services - Scheduling deliveries - Order deficiencies,...

  • Customer Service/receptionist

    4 weeks ago

    Ottawa, Canada Appliance Canada Full time

    **Appliance Canada**is seeking a Full-Time Customer Service Representative to join our Ottawa team! You will be responsible for helping customers by providing product and service information and resolving technical issues related to Major Appliance Purchases. **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the...

  • Customer Service/receptionist

    3 weeks ago

    Ottawa, Canada Appliance Canada Full time

    **Appliance Canada**is seeking a Full-Time Customer Service Representative to join our Ottawa team! You will be responsible for helping customers by providing product and service information and resolving technical issues related to Major Appliance Purchases. **Responsibilities**: - Handle customer inquiries and complaints - Provide information about the...

  • Bilingual Customer Service Representative

    17 hours ago

    ottawa, Canada CCLS (Canada Cartage Logistics Solutions) Full time

    Bilingual Customer Service Rep Why you’ll love Canada Cartage Aniconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment and distribution and home delive

  • Field Service Rep

    4 weeks ago

    Ottawa, Canada Metrie Full time

    **Metrie is hiring for a Field Service Representative (FSR) in Ottawa, ON** **Who We Are** Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishing’s across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love...

  • Customer Services Rep

    4 weeks ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Service Representative. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Service Representative...

  • Customer Services Rep

    3 weeks ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Service Representative. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Service Representative...