![Enable](https://media.trabajo.org/img/noimg.jpg)
Experienced Implementation Analyst
1 month ago
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.
And the market agrees with us. Enable is a rapidly growing, series-D funded SaaS company. Our more than 500 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion.
As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
Job Summary
As an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team. You will work as part of an implementation team, alongside a Customer Success Manager (CSM), to deliver value to our customers through Enable’s software. A key element of your role will be identifying the requirements of customers and owning the configuration of solutions that fulfill these requirements. This will include delivering training to customers, validating data and providing ongoing support for the software once it has been adopted by customers. You will lead the delivery of projects for Small Medium Business (SMB) and be a key member of the project team working with mid-market and enterprise customers.
What we are asking you to do- Lead the implementation, onboarding and adoption of Mid-Market customers. This involves the discovery, design, configuration, testing and validation and go-live phases of the project.
- Drive implementation milestones by planning and executing tasks, being accountable for successful project completion.
- Lead Customer Success (CS) initiatives with management support, sharing expertise and mentoring team members in specific areas.
- Enhance the quality of workshops and demos within your sub-team, and independently expand your product knowledge.
- Understand customers’ change processes and apply Enable’s methodology effectively to achieve successful outcomes.
- Efficiently manage customer escalations, following the company policies and procedures.
- Lead productive customer meetings and workshops, resolving complex support tasks, and triaging incoming customer requests independently.
- Regularly updating internal tools and project plans such as GuideCx
- Expertly handle internal and external communications related to implementations and other initiatives.
- Mentor and offer constructive feedback to team members to support their career development.
- Proven background in Customer Success within a SaaS organization.
- 1-2 years of related experience
- Strong problem-solving skills with prompt issue identification.
- Ability to run training and onboarding for new team members.
- Track record in managing SMB customer implementations.
- Demonstrated project management competence.
- Skillful in building relationships with customers and identifying expansion opportunities.
- Experience handling large data sets and extracting relevant insights. Desirable, but not necessary, to be confident using Python, SQL or similar to quickly draw insights or manipulate data.
- Track record of understanding the capabilities of a complex product such as a Fintech SaaS solution.
- Ability to understand the terms of complex trading arrangements.
- Capacity to drive process improvements for successful customer implementations.
- A proactive attitude to identify other areas to support across the team
Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Enable employees to perform their expected job duties is absolutely not tolerated.
#LI-Hybrid
#J-18808-Ljbffr-
Experienced Implementation Analyst
2 weeks ago
Toronto, Canada Enable Full time**About Enable**: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...
-
Experienced Implementation Analyst
2 weeks ago
Old Toronto, Canada Enable International Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we’recreating a healthy,...
-
Experienced Implementation Analyst
2 weeks ago
Old Toronto, Canada Enable International Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we’recreating a healthy,...
-
Experienced Implementation Analyst
5 days ago
Toronto, Canada Enable Full time**Job Summary** As an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team. You will work as part of an implementation team, alongside a Customer Success Manager (CSM), to deliver value to our customers through Enable’s software. A key element of your role will be identifying the requirements of customers and owning...
-
Experienced Implementation Analyst
2 weeks ago
Toronto, Ontario, Canada Enable Full timeJob SummaryAs an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team. You will work as part of an implementation team, alongside a Customer Success Manager (CSM), to deliver value to our customers through Enable's software. A key element of your role will be identifying the requirements of customers and owning the...
-
Entry-Level Implementation Analyst
2 weeks ago
Old Toronto, Ontario, Canada Enable International Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we'recreating a healthy,...
-
Entry-Level Implementation Analyst
1 week ago
Old Toronto, Canada Enable International Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers.At Enable, we’recreating a healthy,...
-
Lead Implementation Analyst
3 weeks ago
Toronto, Canada Enable Full time**Job Summary** As a Lead Implementation Analyst, you will be a key member of our Customer Success (CS) team. You will lead an implementation team, working closely with a Customer Success Manager (CSM), to deliver value to our customers through Enable’s software. A key element of your role will be identifying the requirements of customers and owning the...
-
Implementation Analyst
3 weeks ago
Toronto, Canada Achievers Full timeWe are looking for an Implementation Analyst to join our Professional Services team! Our Professional Services team partners with our clients to design, build and launch our Employee Success platform. We are looking for someone who can rapidly execute on all aspects of implementation, manage multiple projects effectively and work collaboratively with people...
-
Old Toronto, Canada S I Systems Full timeSenior Business Analyst experienced in developing process flows, maps and workflow diagrams for the adoption of Auto Insurance technology within the insurance industry. Job Type: Contract Positions to fill: 2 Job End Date: Jun 30, 2025 Pay Rate: Hourly: Negotiable Job ID: 138033 Our client is seeking a Senior Business Analyst experienced in developing...
-
Implementation Analyst, LATAM
1 month ago
Old Toronto, Canada MaintainX, Inc. Full timeMaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds,...
-
Implementation Analyst, LATAM
1 month ago
Old Toronto, Canada MaintainX, Inc. Full timeMaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds,...
-
Lead Implementation Analyst
3 weeks ago
Toronto, Ontario, Canada Enable Full timeAt Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we're creating a...
-
Implementation Analyst
2 weeks ago
Toronto, Ontario, Canada SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Old Toronto, Canada Transpire Technologies Full timeWe are looking for an experienced JD Edwards Functional Analyst or Senior Business Analyst for JDE Financials. The candidate will work closely with stakeholders to identify business requirements and translate those requirements into functional specifications to implement into the system. Key Responsibilities Work with finance department stakeholders to...
-
Old Toronto, Canada Transpire Technologies Full timeWe are looking for an experienced JD Edwards Functional Analyst or Senior Business Analyst for JDE Financials. The candidate will work closely with stakeholders to identify business requirements and translate those requirements into functional specifications to implement into the system. Key Responsibilities Work with finance department stakeholders to...
-
Application Support Analyst –
2 weeks ago
Old Toronto, Ontario, Canada BeachHead Inc. Full timeIf you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.Working with one of the top financial clients this role calls for an Application Support Analyst - (Azure Migration) who will be responsible for providing technical expertise for small to medium-complex...
-
Business Analyst
6 days ago
Old Toronto, Canada Zurich Insurance Full timeWe seek a talented and experienced Business Analyst with Reinsurance experience to join our team. As a Reinsurance Business Analyst, you will play a crucial role in gathering business requirements, analyzing processes, and translating them into effective solutions using Guidewire applications. You will collaborate with stakeholders across various business...
-
Business Analyst
6 days ago
Old Toronto, Canada Zurich Insurance Full timeWe seek a talented and experienced Business Analyst with Reinsurance experience to join our team. As a Reinsurance Business Analyst, you will play a crucial role in gathering business requirements, analyzing processes, and translating them into effective solutions using Guidewire applications. You will collaborate with stakeholders across various business...
-
Senior Implementation Analyst
3 weeks ago
Toronto, Canada RLDatix] Full timeJob Description:Job Description RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure...