Quality Site Lead

1 month ago

Calgary, Canada DIRTT Environmental Solutions Ltd. Full time

Calgary - 6335
6335 57 St SE
Calgary, AB T2C, CAN

Description Duties and Responsibilities:
  • Establish and maintain quality control procedures and policies in alignment with industry standards and company objectives.
  • Monitor and ensure adherence to quality standards throughout the manufacturing process.
  • Lead, mentor, and motivate a team of quality technicians.
  • Provide guidance and direction to ensure team members are performing at their best.
  • Conduct regular quality audits and inspections to identify deviations, defects, and opportunities for process improvement.
  • Support other department deficiency reduction through collaboration and cross functional improvements with PD, PM's, ICE/Hive, Supply Chain to deliver VPP and PIP targets.
  • Collaborate with cross-functional teams to implement corrective and preventive actions (CAPA) based on audit findings.
  • Lead quality site training programs (Quality 101 alongside Lean 101, SOP training workshops, etc.)
  • Train and implement site employees in all quality escalation tools including NCMs, reorders and reworks, and quarantine processes.
  • Maintain comprehensive quality records and documentation, ensuring compliance with regulatory requirements (ISO).
  • Prepare and submit quality reports to regulatory authorities as necessary (Intertek, etc.)
  • Working closely with the continuous improvement team on initiatives by analyzing data, identifying trends, and implementing process enhancements.
  • Engage with customers to address quality-related concerns and ensure their satisfaction with our products.
  • Implement, improve and maintain the Daily Quality Incident Record System for the site or department.
  • Responsible for investigation and resolution of quality issues reported from partners and end users.
Job Requirements:
  • Bachelor's degree or post-secondary education in a relevant field (Engineering or Quality Management) preferred. Equivalent work experience will also be considered.
  • Minimum of 3 years of experience in quality control or assurance within a manufacturing environment.
  • Previous experience in a leadership or supervisory role preferred.
  • Strong knowledge of quality management systems (ISO 9001) and regulatory requirements.
  • Proficiency in quality tools and methodologies such as Six Sigma, Lean, and statistical process control.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Attention to detail and a commitment to delivering high-quality products.
  • Ability to work collaboratively across departments and functions.
  • Familiarity with manufacturing processes and industrial equipment.
  • Certification in quality management (ASQ Certified Quality Manager) is a plus.
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