Sr. Client Service Representative

2 weeks ago

Oakville, Canada Canadian Imperial Bank of Commerce Full time

Sr. Client Service Representative page is loaded Sr. Client Service Representative Apply locations Oakville, ON time type Full time posted on Posted Yesterday job requisition id 2405145

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

  • Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

Job Location

Oakville-271 Hays Blvd

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

#J-18808-Ljbffr

  • Sr. Client Service Representative

    Found in: Jooble CA O C2 - 2 weeks ago

    Oakville, ON, Canada Canadian Imperial Bank of Commerce Full time

    Sr. Client Service Representative page is loaded Sr. Client Service Representative Apply locations Oakville, ON time type Full time posted on Posted Yesterday job requisition id 2405145 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. ...

  • Tax Manager

    1 day ago

    Oakville, Canada EVAMAX GROUP Full time

    Job Type: Mid-Level/Leader About the Job: If you are Business or Accounting graduate with public accounting or tax preparation experience, excellent written & verbal communication skills; and if you thrive in a consulting environment interfacing with clients, this role might be right fit for you **Responsibilities**: - Provide clients with timely and...

  • Consultant - Sr&ed Technology & Innovation Grants

    5 days ago

    Oakville, Canada EVAMAX Group Full time

    -If you’ve graduated from a university engineering or science-based program (i.e., Mechatronics, Computer Science, Computer Engineering, Mechanical or Electrical Engineering etc.) and have excellent verbal and written communication skills, this role is the right fit for you. **Responsibilities**: **Client Management**: - Provide clients with timely and...

  • Tax Manager

    4 days ago

    Oakville, Canada EVAMAX GROUP Full time

    Job Type: Mid-Level/Leader About the Job: If you are Business or Accounting graduate with public accounting or tax preparation experience, excellent written & verbal communication skills; and if you thrive in a consulting environment interfacing with clients, this role might be right fit for you **Responsibilities**: - Provide clients with timely and...

  • Client Service Representative

    4 days ago

    Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Associate

    1 day ago

    Oakville, Canada BMO Financial Group Full time

    360 Oakville Place Drive Oakville Ontario,L6H 6K8 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Books meetings with new prospects and prepares introductory package for the prospect/referral. -...

  • Customer Service Associate Full Time

    Found in: Jooble CA O C2 - 2 weeks ago

    Oakville, ON, Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative page is loaded Sr. Client Service Representative Apply locations Oakville, ON time type Full time posted on Posted Yesterday job requisition id 2405145 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and...

  • Sr. Juniper Network Engineer

    Found in: Talent CA C2 - 2 weeks ago

    Oakville, Canada PeopleToGo Full time

    Job Title: Sr. Juniper Network EngineerType: 6 month contract Location: Oakville, ON Starts: Immediate Our client is seeking a Sr. Juniper Network Engineer to become a part of their growing team! This is an incredible opportunity to work with a rapidly expanding organization that will utilize cutting edge technology to realize their goals! Role:-Day to day...

  • Budds' Bmw Motorrad

    7 days ago

    Oakville, Canada Budds' BMW Full time

    **DO YOU **RIDE** MOTORCYCLES?** **(This is a prerequisite)** **We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to...** **"MAKE LIFE A RIDE"** **.... for many clients who pass through our doors daily.** We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will...

  • Field Service Representative

    4 days ago

    Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow...

  • Budds' BMW Motorrad

    Found in: Talent CA C2 - 2 weeks ago

    Oakville, Canada Budds' BMW Full time

    DO YOU RIDE MOTORCYCLES? (This is a prerequisite) We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to... "MAKE LIFE A RIDE" .... for many clients who pass through our doors daily.  We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will...

  • Client Service Associate

    Found in: Talent CA 2 C2 - 2 weeks ago

    Oakville, Canada BMO Full time

    Application Deadline: 05/02/2024Address:360 Oakville Place DriveSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Books meetings with new prospects and prepares introductory package for the...

  • Technical Service Representative

    3 days ago

    Oakville, Canada Hayward Industries Full time

    Overview: Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating,...

  • Budds' BMW Motorrad

    Found in: Talent CA C2 - 2 weeks ago

    Oakville, Canada Budds' Group of Companies Full time

    DO YOU RIDE MOTORCYCLES? (This is a prerequisite) We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to..."MAKE LIFE A RIDE" .... for many clients who pass through our doors daily. We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will assist clients in learning...

  • Field Services Representative

    Found in: beBee jobs CA - 2 weeks ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals & monitoring solutions,...

  • Enhanced Member Service Representative

    1 day ago

    Oakville, Canada Momentum Credit Union Full time

    **Position**:Enhanced Member Service Representative **Job Range**:Level 2 - Full Time **Location**:Oakville **Reports to**:Director of Operations This position is responsible for delivering on the Member facing operations and support of other functions within the Branch. The Enhanced Member Service Representative is also responsible for the opening and...

  • Customer Service And Sales Support Representative

    2 days ago

    Oakville, Canada Uwmississauga Full time

    We are currently seeking a Customer Service And Sales Support Representative for our company’s rapidly expanding marketing and advertising team. Local start-ups and national brands alike call on UW Mississauga to launch new products and services, acquire new customers, and help with existing customer retention through their innovative marketing and...

  • Customer Service And Sales Support Representative

    2 hours ago

    Oakville, Canada Uwmississauga Full time

    We are currently seeking a Customer Service And Sales Support Representative for our company’s rapidly expanding marketing and advertising team. Local start-ups and national brands alike call on UW Mississauga to launch new products and services, acquire new customers, and help with existing customer retention through their innovative marketing and...

  • Customer Service And Sales Support Representative

    2 days ago

    Oakville, Canada Uwmississauga Full time

    We are currently seeking a Customer Service And Sales Support Representative for our company’s rapidly expanding marketing and advertising team. Local start-ups and national brands alike call on UW Mississauga to launch new products and services, acquire new customers, and help with existing customer retention through their innovative marketing and...

  • Financial Services Representative Ii

    3 days ago

    Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...