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Information Technology System Coordinator

2 months ago

Stratford, Canada Johnson Electric Full time

Come Innovate Motion with us

As an IT Coordinator at Johnson Electric, you’ll play a pivotal role in maintaining and managing our information technology systems. Your responsibilities will include implementing protocols, advising on IT choices, providing technical support, coordinating software and hardware installations, monitoring system performance, and ensuring compliance with IT standards. Collaboration with cross-functional teams and effective end-user support will be key to your success in this role.

Essential Duties and Responsibilities:

  • Installation and configuration of divisional software and hardware, including PCs for network use.
  • Providing network and phone access to all employees and educating them on network usage and protocols.
  • Install, troubleshoot, and support Windows 7 and Windows 10 operating systems.
  • Provide end-user support/training as required.
  • Managing corporate cell phone allocation and IT purchases for the facility.
  • Implementing IT-related projects, both software and hardware, and coordinating with corporate IT for integrated support.
  • Ensure security of data and network access.
  • Recommending IT strategies, policies, and procedures based on evaluation and anticipating requirements.
  • Provide support for vulnerability fixes to be in line with company’s security policies.
  • Perform other related duties as required.

Qualifications, Education, and/or Experience:

Qualifications:

  • Experience in installing, maintaining, troubleshooting, and resolving Microsoft SQL issues.
  • Experience running a 24/7 environment.
  • Excellent analytical and problem-solving abilities.

Technical & Skill Requirements:

  • Expert in Windows 7 and 10.
  • Knowledge of Zscaler Office Platform is an asset.
  • Knowledge of Cisco VoIP telephone system.
  • Strong knowledge in Active Directory is an asset.
  • Familiar with manufacturing environment.
  • Excellent computer skills.
  • Ability to communicate effectively, both written and verbally, at all levels of the organization.
  • High level of integrity and dependability with a strong sense of urgency and results orientation.

Work Environment (including Physical Demands):

  • Office environment in a manufacturing facility. May include periods of time using a computer and/or other technology.
  • Exposure to manufacturing facility to resolve issues (e.g., noise, oil/mist, moving parts, and machines).
  • Irregular hours to support production needs on off-shifts.

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse, and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity, or religious background. We are committed to inspiring our employees to grow, act with ownership, and find fulfillment and meaning in the work they do.

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