E-commerce Operations Specialist

1 week ago

Ottawa, Canada Adecco Canada Full time

Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.

  • Mon-Fri 8 :00 am - 4:00 pm EST

  • Onsite

  • Hourly pay+ 3 weeks’ vacation+ quarterly performance bonus ( does not offer benefits)

The E-commerce Operations Specialist will have the following responsibilities:

  • Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing monitoring and adding new products)

  • Must be versatile, capable of seamlessly transitioning between warehouse duties, including shipping and receiving, and stepping in as a replacement when the warehouse associate is out sick or on vacation.

  • Daily, monitor all the marketplace’s accounts performance and resolve any issue professionally.

  • Answering customers emails & phone calls

  • Processing the marketplaces orders utilizing shipping software “UPS and Canada Post in very efficient, cost effective and withing the marketplaces delivery timeframe mindset.

  • Inventory managing.

  • Think "how" instead of, "no." Always look for creative solutions that achieve our goals and mitigates risk.

  • Demonstrated ability to build and maintain strong relationships with suppliers and manufacturers.

  • Trace the root cause of the issue and help the leader resolve it.

  • Embrace new ideas and always assume positive intent.

  • Spotting opportunities for improvements

The E-commerce Operations Specialist must meet the following mandatory requirements:

  • Minimum 2 years’ experience in E-commerce marketplaces (Amazon, eBay, Walmart & Shopify)

  • Bilingual (English and French)

  • An exceptional verbal and written communication

  • Fluency with reporting, analysis, and taking a data-driven approach to problem solving.

  • Organized, results-focused, and highly accountable, capable of working on multiple projects.

  • An independent thinker, but with team-player, partnership instincts

  • Self-directed, eager to learn, and resourceful, but not afraid to seek guidance.

  • The training process includes up to 4 weeks immersed in various warehouse responsibilities.

If you are interested in the E-commerce Operations Specialist role, please apply now by clicking “Apply now.”
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