Senior Automotive Service Advisor
3 weeks ago
Job Title: Service Advisor
Description & Responsibilities:
Welcome to the all new Fergus Chrysler. Due to an increase in service volume, we are seeking a strong and experienced service advisor with extensive automotive/service advisor experience who is a professional and brings leadership skills and qualities in this field. This individual must be well organized and have previous experience in the automotive industry. They must be able to provide top-notch customer service while managing multiple customer needs efficiently.
This individual must also have a strong understanding of the technical aspects of maintaining a vehicle and possess strong sales and presentation skills. They must be able to sell service and parts products and explain the features, benefits, and advantages of recommended services and required repairs to customers while their vehicles are being serviced.
Excellent organizational skills are required to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times. Excellent follow-up skills are essential. The candidate should be process-driven and able to take direction and lead.
At Fergus Chrysler, we offer a great working atmosphere, competitive salary, bonus, and exceptional benefits package within a team environment. We have a large number of service customers at a state-of-the-art facility with a long history in the town of Fergus.
If you are looking for a positive change in the right direction and feel you have what it takes to be successful in the Automotive Industry, contact us for a confidential interview.
Experience:
- Previous experience in a customer service role is preferred.
- Knowledge of automotive systems and repairs is a plus.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively.
- Excellent problem-solving skills.
- Attention to detail and accuracy in documentation.
Join our team of dedicated professionals and help us provide exceptional service to our valued customers.
Job Type: Full-time
Pay: From $40,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Dental care
- Extended health care
- Life insurance
Flexible language requirement:
- French not required
Schedule:
- Every Weekend
- Monday to Friday
Experience:
- Customer service: 2 years (preferred)
- Service advisor: 3 years (preferred)
Work Location: In person
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