Beauty Advisor

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space.

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.

As a Beauty Advisor, you play a pivotal role in driving retail and beauty station express service sales through an authentic passion for beauty. You will create strong client connections by providing exceptional customer service, expert product knowledge and personalized recommendations. In this role you’ll create a positive and engaging interactive shopping experience that enhances the client’s journey at Tricoci. This role reports directly to the General Manager.

Here are some highlights of what you will be doing in this role:

• Provide Exceptional Client Experience
  • Greet and assist customers in a friendly and approachable manner.
  • Actively listen to clients’ needs and concerns to provide personalized product recommendations, to build trust and brand loyalty.
  • Provide product demonstrations and tutorials to enhance the client’s understanding and usage of all retail products.
• KPI Achievement
  • Meet and exceed sales goals through effective communication and personalized client recommendations with 3 primary KPIs:
    • § Retail Sales/HR
    • § Service Sales/HR
    • § Retail Conversion
  • Offer express treatments to enhance the client experience.
  • Participate in client promotions, events, and other initiatives to drive revenue.
• Product Knowledge
  • Stay informed about the latest beauty practices, industry trends, and product launches.
  • Demonstrate in-depth knowledge of Tricoci’s product assortment and brands.
  • Educate clients on skincare routines, beauty techniques, and hair care selections.
• Retail Presentation and Compliance
  • Maintain cleanliness and sanitation standards within the retail department.
  • Assist in maintaining planograms and support visual merchandising standards.
  • Ensure the retail floor is consistently stocked with product from backstock.
  • Ensure compliance with health and safety regulations.
• Training & Development
  • Attend all required training classes to enhance product knowledge and customer service.
  • Stay relevant on all services and trends through Tricoci resources, as well as outside influences.

Here are some of the skills that we are looking for in this individual:

• Minimum 2 years of retail/customer service experience in beauty/spa/salon or related industry.
• Highly driven to achieve goals encompassing cross-selling and upselling to maximize revenue opportunities.
• Self-starter able to work independently with little or no direction.
• Collaborative team player who fosters a positive and goal-oriented culture within the retail department
• Strong ability to create connections with clients through interpersonal and customer service skills.
• Strong communication and excellent communication skills
• Stay current with new beauty trends as well as new product offerings; must have a high level of retail and product knowledge to support revenue opportunities.
• Dedicated to achieving excellent results.
• Professional demeanor and appearance, representing the Tricoci brand.
• Available to travel locally as needed.

Why You’ll Love Working With US

• Competitive pay
• Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more).
• Growth opportunities within a diverse, inclusive and fun working environment
• Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
• Critical Illness, Group Accident and Hospital Indemnity insurance available
• Company matching 401(k) Plan
• Wellness benefits including EAP with 5 free sessions (per situation)

*Health insurance and 401(k) available after meeting eligibility requirements.

Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit www.tricoci.com for more information and follow us on Instagram @Tricoci_Official .

Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.

Tricoci team members come from different backgrounds and credentials, but we all have one thing in common – we love to make people look and feel their best.

Work with our top educators before getting on the floor, learning the culture and the signatures that make us Tricoci. Here, you are students forever - learning from each other to create new and fresh ideas for services and products.

Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home.

Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.

At Tricoci we are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances.

We are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Founded in 1977

Co-workers 1,000+

Beauty Advisor - Vernon HillsAt Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space.

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