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Senior Manager, Treasury and Payments Solutions, Global Transaction Banking
3 months ago
- Being an advisor, expert and thought leader to our commercial/corporate client base
- Drive a customer focused culture to deepen client relationships by leveraging various teams, systems and knowledge
- Build deep understanding of Scotia’s core cash management product solutions to ensure effective knowledge delivery, idea generation, and solutioning to clients
- Support business development efforts by assisting with Request For Information (RFI) & Request For Proposal (RFP) responses as well as sales pitch presentations
- Lead client journey mapping sessions focused on understanding the client operations and needs
- Provide trends and best practices advice in helping clients transform and automate their treasury and cash management functions using Scotiabank products & services
- Collaborate cross-functionally with internal teams (sales, product, digital payments, operations, and technology) to deliver client solutions and enhance client experiences
- Act as voice of the client to inform product roadmaps
- Consistently engage with sales teams to educate and apprise them on key client wins and the application of products to those clients
- 7 years of experience in cash management with an emphasis on Enterprise Resource Planning (ERP) & Treasury Management Software (TMS) integrations
- Ability to clearly communicate and influence clients and partners while maintaining strong relationships
- High-level understanding of technical architecture of banking services
- Have an intrinsic curiosity about how various industries use banking services
- High-level understanding of host-to-host connectivity including Application Program Interface (API)
- Ability to provide industry-leading advice to clients and partners to help inform strategic decisions
- An analytic mind ready to think outside of the box and identify innovative ways to support our clients
- Passionately curious and motivated to understand client relationships, areas for growth, efficiencies and making practical, meaningful suggestions to simplify and improve their operations
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