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Senior Business Analyst

2 months ago

Mississauga, Canada SUPPORT PARENTSGISP Full time

We are seeking mission-driven, passionate, self-starting, and creative individuals to join our diverse community of smart, fun, wholehearted, and engaged teams.

As a Business Systems Analyst in Integrated Informatics, you will work closely with our IT team and our business partners in the area of Commercial, Medical, and Government affairs. These organizations partner across the U.S.’s healthcare systems to deliver ever-better health outcomes for patients while lowering overall healthcare costs.

We expect the Business System Analyst to be a trusted partner to our business team with a passion for technology and with proven Business Analyst capabilities.

The Business System Analyst must be an effective negotiator, leader, and communicator in working with multiple business units as well as with internal IT cross-functional teams.

The ideal candidate will be a self-starter with a passion for transforming healthcare, a high level of flexibility, and commitment.
This person will share our community values of passion, courage, integrity, and gratitude -- all in service of our mission, “doing now what patients need next.”

The candidate selected for the position will be part of the US Market Domain, US Affiliate Enablement Product Line supporting the following business areas: Client Diagnostics Sales & Marketing: Commercial teams focused on establishing market leadership that is invested in a deep understanding of how salesforce engagement and marketing initiatives result in the successful pursuit of high value customers.

Diagnostics Customer Experience: The capitalizing of information collected from our customer engagements, to better inform strategies related to improved customer experiences.

Commercial Education: Implementing next generation learning solutions for both our pharmaceutical and diagnostic commercial team members, while enhancing “in-training” experience of our current and future customers.

Responsibilities:

As a Principal/Sr. Business Systems Analyst on the Patient Access product team, you will:

Influence senior leaders across Client - be able to articulate, internalize and execute on our vision, strategy, goals, and our progress

Have a broad knowledge and leverage the technical capabilities of the internal teams and external technology providers and vendors

Collaborate with Product Line Leads, Product Managers, Project Managers/Scrum Masters, Architects, Engineers, Developers, Quality Assurance, and User Experience Designers on scope, solutions, constraints, and risks

Analyze/document current and future business process models, high-level requirements (scope), and detailed functional specifications and/or stories; communicate to the lead developers and extended team effectively

Guide and support other Business System Analyst as they develop the detailed requirements (stories)

Perform knowledge transfer to training and communication teams and support user deployment activities as needed

Produce detailed wireframes and mockups using visualization tools for prototyping

Coach and mentor squad members

Support develop the BSA Center of Excellence

Qualifications:

Bachelor’s degree in Biology, Business, Information Systems or related field; Master's degree in Business or Science is preferred

Overall 7+ years of experience as Business Systems Analyst

Strong hands-on and leadership experience in deploying a board set of technologies end to end

Experience and understanding of application development methodology - including Agile and Waterfall approaches, functional requirements, process modeling/re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations

Demonstrated success in handling initiatives of high complexity, high profile, and large-scale programs

Demonstrated ability to quickly learn the business in unfamiliar areas

Ability to work in an environment of competing and alternating priorities with a constant focus on delivery

Excellent communication (written and oral) and presentation skills; solid business acumen; well-honed influencing skills are essential

Self-motivated and team-oriented; able to work both autonomously and effectively as part of a geographically dispersed team

Experience with Jira, Confluence, and other Agile tools preferred

Proven leadership abilities and emotional intelligence

Must Haves:

Ability to Analyze/document current and future Business Process Models

Influence senior leaders across Client - be able to articulate, internalize and execute on our vision, strategy, goals, and our progress

Excellent communication (written and oral) and presentation skills; solid business acumen

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