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Senior Technical Program Manager

2 months ago

Eastern Ontario, Canada Warner Media, LLC. Full time

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms, and the dreamers creating what’s next…

From brilliant creatives to technology trailblazers, across the globe, WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Meet Our Team:

The OXRM team is hiring a Senior Technical Program Manager who will help support the release trains and be responsible for managing releases for these products. RM Support includes release coordination, scheduling, managing timelines, app submissions, and the publishing of apps. The ideal candidate will have a passion for technical operations and workflows which give the organization a competitive edge and improve developer efficiencies.

Roles & Responsibilities:

  • Scope & Complexity: You drive projects across more than one team, you have experience managing dependencies and stakeholders from external teams. You're able to take an ambiguous problem statement related to your subject-matter area to drive project deliverables over multiple iterations to achieve the right outcome.
  • Decision Making: You are able to act as a representative for your area autonomously. Your decisions are right, far more often than not. You play a leadership role in your team: they look to you for advice on technical and business issues.
  • Execution: You get a lot done and you make others around you more productive. You have a companywide view of how your programs or projects impact the bottom line and you constantly think about how to improve our ability to deliver large projects.
  • Operations: You apply processes and standards thoughtfully with a bias towards automation, identifying the right amount of process and structure to achieve the correct outcome with the least overhead.
  • Influence: You play a leadership role in your team: they look to you for advice on the product direction, technical designs, and operations.
  • Communication: Your written and verbal communication skills are exemplary, concise and to the point, making you the initial point of contact for business and technical stakeholders. You are the point of contact for data related to your product, services, and features.

What to Bring:

  • The ideal candidate will also have a track record as a release manager of having managed releases at a global scale, multi-platform systems, with teams distributed internationally. Your work and your approach to work are exemplary: you drive best practices and set standards for the organization. You are a key influencer in your team’s strategy and contribute significantly to team planning. You show good judgment making trade-offs between immediate and long-term business needs. You are a collaborative partner that makes other team members around you more productive by sharing your knowledge and helping to tie-break key technical decisions. You provide mentoring to others.
  • 5-10 years of experience supporting a full development life cycle for Android/Apple/Web or other platform ecosystems.
  • Must have app submission experience in one of the major app store portals.
  • The Release Manager will oversee a number of key functions within the product development environment that enable the delivery of a high-quality service to end users, and to ensure when we release changes to the service, it meets the business needs. This position is an executive stakeholder-facing role and requires that you establish and manage expectations within the business and drive engineering teams to achieve those expectations to a high standard.
  • Operational and release management experience in an agile framework within a media or technology company preferred.
  • Experience driving change in branching strategy, semantic versioning, sprint planning, dependency management, different test activities and release tracking.
  • Experience working with DevOps teams to drive improvements in Release Engineering pipeline for automated tracking and reporting on release artifacts: JIRA items, sprint scope, bug report, test report, release notes.
  • Experience in large scale global product launches through a scalable automated release pipeline workflow leveraging CI/CD workflows and QA automation workflows.
  • Experience of working with frontend (iOS, Android, Web, Roku, CTV), SDK, and backend engineering and QA teams to coordinate dependencies and release planning.
  • Experience in change management processes.
  • Experience working with global teams comprising product, engineering, QA, operations functional areas.
  • Familiar with build and delivery tools similar to Maven, Gradle, Bazel for build, and GitHub Actions, Jenkins, Spinnaker, ArgoCD or similar for delivery.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

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