Assistant Store Manager

4 weeks ago

Ottawa, Canada Tip Top Tailors Store - Bayshore Shopping Centre Full time

Grafton Apparel believes everyone deserves to look great We fit your body, your budget, your style and with the confidence you get when you look and feel great

Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market. Not only do we understand the needs of our customers, we understand the needs of our people too We are truly committed to both our employees and our customers – a company that you will be proud to work for. Come join the team at Grafton Apparel where we are always looking for motivated, collaborative and product-driven individuals who are passionate about fashion and looking to grow and develop within our company.

What we offer:

  • Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
  • EAP Program because we care about your well being
  • Learning opportunities to help you grow and progress your career
  • An unbelievable employee discount – too good to post
  • Giving back is important to us. We support amazing charities by doing what we can to fundraise through events or by just helping

As Assistant Store Manager, you will report directly to the Store Manager. You will work as part of the team to deliver outstanding customer experiences that ultimately result in achieving your sales goals. As a senior leader, you will assist the Store Manager to coach associates in support of achieving targets, assist with operations and run the store when the Store Manager is away.

What you will do in this role…

Be part of a winning team

  • Show off your sales skills by presenting wardrobe solutions with each and every customer
  • Create customer experiences that makes them want to come back
  • Listen to customer feedback and communicate with your Store Manager to identify opportunities to improve customer service
  • Achieve your personal sales at an agreed upon contribution percentage
  • Stay on top of your game by keeping up to date on trends & product knowledge

Help make your store shine

  • Assist with merchandise presentation & regular housekeeping duties
  • Perform operational activities such as receiving stock, processing transfers and other administrative duties
  • Do your part to maintain all areas of the store, including the back room
  • Identify opportunities to improve processes or other areas and share these with your manager

Lead a team that wants to win

  • Develop the team’s sales skills by modelling best practices & techniques
  • Assist the Store Manager with training and developmental opportunities, work with individuals and partners to address gaps and build on strengths
  • Help to recruit for vacancies, leverage business partners as required
  • Create a positive work environment for the team

As an ideal candidate, you…

  • Live and breathe to help customers find wardrobe solutions
  • Strive to achieve any target or goal that you have set
  • Don’t like sitting down – you love the fast pace of retail and like to keep busy
  • Want to grow your career and become a Store Manager
  • Ability to work in different locations as part of career progression
  • Ability to work retail hours, including weekends

And your qualifications include…

  • Experience as a Retail Assistant Manager in a service-related or retail organization
  • Minimum High School Diploma

Grafton Apparel is committed to providing an inclusive and accessible candidate experience. We will work with you on an individual basis to meet any reasonable accommodation needs. Please let us know if you require any accommodation to participate in the recruitment and selection process.

Job Types: Full-time, Permanent

Additional pay:

  • Commission pay

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Schedule:

  • 8 hour shift

Experience:

  • Assistant Store Manager: 1 year (preferred)

Work Location: In person

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