Director, Program Strategy

2 weeks ago

Old Toronto, Canada OPTrust Full time

Director, Program Strategy

Type: Permanent

Location: Toronto

Posting Date: July 9, 2024

At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.

When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Our strength resides in our team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone.

About the Role

Reporting to the Vice President, Pension Administration Transformation (VP), the Director, Program Strategy will be part of the leadership team that is responsible for driving the multi-year and multi-million dollar pension administration transformation at OPTrust (PATH). This transformation will include selecting and implementing a replacement pension administration system, converting the existing data and processes, managing organizational change/business transformation, achieving business goals/vision, vendor management, and maintaining engagement of the PATH team throughout the program.

The Director, Program Strategy will provide leadership, guidance and expertise to the internal team and stakeholders. This Director will play a significant role in developing the overall strategy for the PATH Program and lead the development and execution of overall change management strategy to ensure the successful delivery of the transformation. This position is a member of the senior management team and acts for the VP in his/her absence.

What You’ll Do

PATH Strategy

  • Play a significant role in strategy development for the PATH team, and translate the strategy into executable plans through the development of short- to mid-term business initiatives for the PATH team.
  • Lead the annual planning process for the PATH Program, including budget development, resource planning and related support.
  • Lead the planning and preparations to support the PATH Executive Advisors, the Executive Team and the Board of Trustees meetings and decisions.
  • Lead the periodic review of the PATH business case, governance structure, team structure and responsibilities, operational processes and other foundational frameworks, and update, as necessary.
  • Participate in the RFP processes, as needed, including contract negotiations with vendor(s) and oversight of vendor deliverables.
  • Build effective internal and external relationships to gather insights and best practices for PATH.

Change Management

  • Lead the assessment of change needs and preparedness for PATH, including internal and external training requirements.
  • Lead the development of change management strategy and comprehensive change plans for PATH, and oversee their implementation.
  • Monitor emerging needs and interests of various internal and external stakeholders.
  • Regularly monitor change processes and procedures to determine areas for improvement.

Communications

  • Partner with internal teams on internal and external communication strategies for the PATH program.
  • Lead the preparation of reports and materials for OPTrust board of trustees, executives and senior leaders.
  • Represent PATH in various internal speaking engagements, where necessary.
  • Facilitate engagement sessions with internal and external stakeholders, as required.

Other Responsibilities

  • Lead and oversee the resolution of escalated issues, keeping the VP informed and further escalating issues to the VP, where appropriate.
  • Functions as a member of the senior leadership team, bringing forward appropriate matters for discussion and approval.
  • Leads or participates in inter-departmental committees, as required.
  • Support the VP in building and sustaining a strong and positive culture within the PATH team.
  • Leadership, performance management and development of staff, including supervision, coaching, and development of talent and training plans.
  • Responsible for partnering with PATH Leaders and the People Team to execute team growth and recruiting.
  • Other duties, as required.

What You Bring

  • Undergraduate degree. Post-secondary degree (e.g., MBA) is an asset.
  • 5-10 years experience in transformation, change management, management consulting, communications and/or research, or an equivalent combination of education and experience.
  • Pension experience is preferred.
  • Experience with strategic planning and change management.
  • Demonstrated experience of strategic thinking skills with demonstrated ability to translate strategy into executable plans.
  • Advanced analytical, research, problem-solving and decision-making skills.
  • Effective community awareness and astuteness.
  • Change manager and trainer who can lead various personalities through process and technology changes.
  • Effective interpersonal skills and strong ability to influence and collaborate.
  • Excellent written and oral communication skills.
  • Proven experience of business skills, including planning and execution of business priorities.
  • Demonstrated success with project management, including with organization-wide projects.
  • Adapts easily to changing situations and demonstrates flexibility.
  • Proven ability to lead and supervise multiple teams simultaneously.
  • Effective leadership skills and excellent organizational skills.

Please submit your application via Workday by September 3rd, 2024.

Serving a membership as diverse as ours means cultivating an environment that embraces inclusion, diversity and equity in everything we do. If you require an accommodation at any time during the recruitment process, or have preferred pronouns, please send a message to careers@optrust.com, or discuss your needs with the Recruitment Consultant during the telephone screen.

We thank all interested applicants, however only those under consideration will be contacted.

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