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General Manager, Rentals

2 months ago

Brampton, Canada Oaken Equipment Full time

As a General Manager, Rentals, the candidate will be responsible for the overall supervision of the Rental Operations throughout multiple locations. The candidate will work alongside the President and Branch Managers to establish the overall Rental Fleet Planning & Operations to improve asset performance through fleet utilization, portfolio mix and profitability. While collaborating with the in-branch & field rental specialists to ensure execution of the overall Rental Operation goals. The ideal professional will help forecast capital acquisition, annual budgeting, staffing, marketing, setting commercial terms and rates, and authorizing necessary repairs and fleet disposition pricing across multiple locations as well as proactively monitor the rental readiness of all Rental assets.

The ideal candidate will possess a solid operational background with sales experience and sound knowledge of the heavy equipment and/or compact construction equipment industry. You have a high degree of organization, growing new markets with fresh ideas, outstanding attention to detail and ability to meet deadlines with a drive for high performance.

Duties and Responsibilities, but not limited to:
  • Responsible for fleet plan and balancing adds, disposals and forecasting.
  • Responsible for overall fleet optimization and decisions based on key fleet metrics (ROI, time utilization, financial utilization) purchase; transfer; re-rent; rental split; forego opportunity Interact with procurement organization.
  • Assist and lead special projects as directed.
  • Management of Rental Reports, including utilization, lost rent management - trending, tracking and movement of fleet throughout locations to eliminate unneeded purchases and transfers.
  • Optimize needs for Fleet transfers within and across multiple locations including Monthly review of Return On Investment (ROI) reporting, identify root cause of underperforming assets (rate, time utilization, condition, etc.) and suggest corrective action.
  • Solid business acumen and general knowledge around theory and practice of fleet management, fleet operations, finance, accounting, IT and organizational behavior is preferred. Safety Awareness: Understands, follows, and motivates individuals to follow the safety rules and regulations.
  • Provide direct supervision of daily Rental Operations based in Brampton (ongoing coaching of Rental Equipment Specialists in multiple locations).
  • Manage the growth of rental operations.
  • Manage the commissions structure for members of the rentals team.
  • Review, monitor and act on financial reporting information and other business metrics steering the team to measured success.
  • Manage rental business metrics including fleet repair and maintenance, time and financial utilization, ROA and turnaround time.
  • Set branch rental targets and drive continuous focus and awareness of rental results through CDK.
  • Develop and own rental business and marketing plans.
  • Assemble machine rollout packages and work with Used Equipment to maintain the Bobcat Used website for rental equipment and work with shops and suppliers to ensure a Premium product for sale available at time of disposal.
  • Develop, implement and maintain continuous improvements within the Rental Operations for each branch.
  • Build and prepare annual rental budget/reports.
  • Manage staff training and development.
  • Provide feedback and input into future opportunities and competitive pressures.
  • Manage health and safety and risk management as per company standards.
Ideal Candidate:
  • Excellent communication skills both written and verbal.
  • Excellent team management and leadership skills within a Tier 1 Construction Equipment Brand is considered an asset.
  • Minimum 3-5 years of experience required in a similar capacity within the construction or heavy equipment industry.
  • 5-10 years in a leadership position focused on rentals/operations.
  • Highly safety conscious with 5+ years experience in the heavy equipment industry.
  • Influential with the ability to lead and manage a team with a view to effectively manage operations and create an engaging, high performing environment.
  • Excellent communication and interpersonal skills to effectively collaborate across divisions to ensure strategic perspective and a mutual team focus.
  • Mindset for continuous improvement and solid business acumen with the ability to oversee the financial operations of the rental division.
  • Customer centric with strong interpersonal skills and relationship building capacity at all levels.
  • Superior planning and organizational skills with the ability to prioritize and manage multiple and often competing priorities in a fast-paced, deadline driven environment.
  • A valid Driver's Licence and clean Driver's Abstract.
  • Strong understanding and experience within a Sales driven department.
  • Sound knowledge of the heavy equipment or related industries and proven track record.
  • A post-secondary degree/diploma in Commerce, Business Management or equivalent.
  • A strong set of computer skills and proficiency in Microsoft Office.
  • Experience in managing a rental department is considered an asset.
  • Knowledge and experience of the local market.
Working Conditions:
  • Work is primarily performed at the branch locations with a home office at Oaken’s HQ in Brampton.
  • Occasionally meet with customers at their business locations including job sites.
  • Personal protective equipment is required to be worn as supplied by Oaken when performing work and ensuring all employees abide by strict PPE requirements.

Job Types: Full-time, Permanent

Benefits:
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care
Schedule:
  • Day shift
Application Question(s):
  • What is your salary expectation?
Experience:
  • Management: 5 years (required)
  • Heavy Equipment: 3 years (required)
  • Rental: 5 years (required)

Work Location: In person

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