![Planned Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
2 weeks ago
Planned is an event management platform that helps companies streamline their meetings & events booking process. We make it easy for anyone to plan successful events while giving finance teams the visibility and control they need to maximize their budget. Planned already works with over 200 companies across North America, such as; PwC, L'Oréal, Google, Samsung & Airbnb.
We're on a mission to disrupt a $500+ billion industry. To achieve that, we want to work with brilliant minds and natural leaders who are driven to out-think, out-plan, and outperform the competition. We tackle every business decision with enthusiasm, and we love the work that we do
The Event Manager operates as a member of the customer success team and is primarily responsible for the sourcing, planning and coordination of our client events. They are responsible for delivering successful events to completion while ensuring a consistent and high value customer experience.
Your Role- Act as an industry expert and coach clients through their event planning process
- Ensure a seamless experience and bridge gaps between the tech and the customer experience
- Receive client event briefs and determine best vendor options
- Handle event logistics, budgeting, and invoicing
- Coordinate andnegotiatewith event vendors
- Develop a long-term relationship with corporate clients
- Be a positive team player
- Experience in the event-planning industry with emphasis on corporate events
- The successful candidate is intelligent, self-confident, influential, and effective when interacting with others
- A go-getter - will have the ability to perform in fast-paced, evolving start-up environment
- Has an entrepreneurial spirit and takes initiative
- Excellent communication in English (written and spoken)
Not sure you meet all the role requirements, but have a passion for Planned and are eager to help build a great product? Apply today and let us know how you would be a great fit
#J-18808-Ljbffr-
Customer Success Manager
3 weeks ago
Quebec, Canada Devoted Studios Full timeDevoted CG is a new platform in early access that will transform how companies find and work with freelance talent for game asset creation. Our mission is to create equal opportunities for all talent globally to work on the games of their dreams. We are looking for an experienced games industry Customer Success Manager to lead the marketing efforts for...
-
Customer Success Manager
3 weeks ago
Quebec, Canada Devoted Studios Full timeDevoted CG is a new platform in early access that will transform how companies find and work with freelance talent for game asset creation. Our mission is to create equal opportunities for all talent globally to work on the games of their dreams. We are looking for an experienced games industry Customer Success Manager to lead the marketing efforts for...
-
Customer Success Manager
3 weeks ago
Quebec, Canada Devoted Studios Full timeDevoted CG is a new platform in early access that will transform how companies find and work with freelance talent for game asset creation. Our mission is to create equal opportunities for all talent globally to work on the games of their dreams. We are looking for an experienced games industry Customer Success Manager to lead the marketing efforts for...
-
Customer Success Manager
2 weeks ago
Quebec, Canada Devoted Studios Full timeDevoted CG is a new platform in early access that will transform how companies find and work with freelance talent for game asset creation. Our mission is to create equal opportunities for all talent globally to work on the games of their dreams. We are looking for an experienced games industry Customer Success Manager to lead the marketing efforts for...
-
Customer Success Manager
2 weeks ago
Quebec, Canada Devoted Studios Full timeDevoted CG is a new platform in early access that will transform how companies find and work with freelance talent for game asset creation. Our mission is to create equal opportunities for all talent globally to work on the games of their dreams. We are looking for an experienced games industry Customer Success Manager to lead the marketing efforts for...
-
Customer Success Manager
2 months ago
Quebec City, Canada Higher Logic Full time**JOB SUMMARY** The Customer Success Manager (CSM) is responsible for having successful and satisfied customers and to drive revenue for Higher Logic. The CSM will expand the entire Customer lifecycle, from onboarding to renewals to cross and upsell. The CSM will foster deep relationships with their customers, understanding their business goals and needs,...
-
Director, customer success
2 weeks ago
Quebec, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Director, customer success
2 weeks ago
Quebec, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Director, Customer Success
3 weeks ago
Quebec City, Quebec, Québec, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Customer Success Manager
2 weeks ago
Quebec City, Canada Preply Full timePreply is a global language learning marketplace, connecting 50,000+ tutors with millions of learners from all over the world. Since the company launched in 2012, students have signed up to more than 15 million lessons. **Join Preply Business!**: Preply recently launched a Business solution that is growing exponentially and that should represent a...
-
Director, Customer Success
3 weeks ago
Quebec City, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enab
-
Director, Customer Success
8 hours ago
Quebec City, Canada EightSix Network Full timeJob Description The Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is...
-
Director, Customer Success
2 months ago
Quebec City, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Director, Customer Success
3 weeks ago
Quebec City, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Director, Customer Success
3 weeks ago
Quebec City, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Director, Customer Success
3 weeks ago
Quebec City, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Senior Customer Success Manager, Service
3 weeks ago
Quebec City, Quebec, Québec, Canada Coveo Solutions inc. Full timeThe Challenge As a Senior CSM, you will collaborate with our customers, ensuring that our solutions and capabilities align with customers’ strategic business outcomes. You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy; all by aligning on mutually agreed-upon focus...
-
Director, Customer Success
2 months ago
Quebec City, QC, Québec, Canada Coveo Solutions inc. Full timeThe Challenge As a Director of Customer Success at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to...
-
Customer Success Architect
3 weeks ago
Montreal, Quebec, G4F, CA Coveo Solutions inc. Full timeLeverage your expertise to drive success for the worlds' most prestigious brands! As a Customer Success Architect (CSA), you will collaborate with your team to address detailed technical questions and enable features/functions that yield positive business outcomes for customers. Working closely with Product, you will drive best practices within the...
-
Customer Success Architect
3 weeks ago
Montreal, Quebec, G4F, CA Coveo Solutions inc. Full timeLeverage your expertise to drive success for the worlds' most prestigious brands! As a Customer Success Architect (CSA), you will collaborate with your team to address detailed technical questions and enable features/functions that yield positive business outcomes for customers. Working closely with Product, you will drive best practices within the...