Solutions Engineer

3 weeks ago

Montreal, Canada Sama Inc. Full time

About the Job:

The Sama Solutions Team is enabling the future of ethical GenAI. We're looking for an enthusiastic, idealistic Technical Program Manager who loves to work on the cutting edge of technology, collaborate with clients, technical teams, internal operations teams and can guide the creation of solutions that have a business impact

You’ll collaborate with clients, sales, solutions and implementations engineering and operations teams to ensure our GenAI offerings crush client expectations. We're playing in a huge space with lots of technical complexities. We’d like a candidate who will blend experience with language (GenAI, LLMs, NLP) with client-facing skills, technical implementation skills and ability to partner with operations and delivery teams to make the project a success.

This role will directly influence helping lift more people out of poverty by connecting them to digital work in the GenAI domain.

Key Responsibilities:

  • Bachelor’s Degree in Computer Science, Engineering, Linguistics or a related field, or practical skills acquired through education and relevant projects or internships.
  • Understanding of AI development
  • Prior technical program management, solutions engineering or similar experience in a related field.

Preferred Qualifications and Attributes:

  • Be the cross-functional glue between Clients, Sales, Solutions Engineering, Delivery, Product and Design for GenAI
  • Provide client feedback on technical topics around GenAI to Product to help shape the product roadmap.
  • Architect and sometimes implement customization solutions for GenAI clients
  • Collaborate with Product Operations on experiments, early adoption and product releases.
  • Deeply understand client technical needs regarding GenAI, RHLF, and data needs
  • Collaborate with our Sales team to ensure client technical needs can be met
  • Collaborate with our Solutions & Implementations Engineering team for implementation of solutions
  • Collaborate with our Delivery teams for best practices for GenAI annotation strategies and remove any bottlenecks they have
  • Collaborate with our Design team to build the best products
  • Collaborate with our Engineering teams to build scalable complex solutions

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, Engineering, Linguistics or a related field, or practical skills acquired through education and relevant projects or internships.
  • Understanding of AI development
  • Prior technical program management, solutions engineering or similar experience in a related field.

Preferred Qualifications and Attributes:

  • Eager to learn high-complexity GenAI concepts and communicate them to industry experts
  • Previous experience in Linguistics
  • Previous experience working on GenAI, LLM or NLP projects
  • Previous experience working with annotation teams
  • Deep understanding of AI development and GenAI development
  • Self-motivated with a positive attitude and a good sense of humour.
  • Creative problem solver

À propos du poste :

L'équipe de Solutions Sama habilite l'avenir de l'IA générative éthique. Nous recherchons un Gestionnaire de Programme Technique enthousiaste et idéaliste qui aime travailler à la fine pointe de la technologie, collaborer avec les clients, les équipes techniques, les équipes des opérations internes et peut guider la création de solutions ayant un impact.

Vous collaborerez avec les clients, les équipes de vente, de solutions et d'ingénierie de mise en œuvre ainsi que les équipes opérationnelles pour s’assurer que nos offres en IA générative surpassent les attentes des clients. Nous évoluons dans un vaste domaine avec de nombreuses complexités techniques. Nous aimerions un candidat qui alliera l'expérience de la langue (IA générative, modèles de langage à grande échelle, traitement du langage naturel) avec des compétences orientées client, des compétences de mise en œuvre technique et la capacité de s'associer avec les équipes opérationnelles et de livraison pour faire du projet un succès.

Ce rôle influencera directement l'amélioration de la vie des gens en les sortant de la pauvreté en les reliant au travail numérique dans le domaine de l'IA générative.

Responsabilités clés :

  • Être le lien interfonctionnel entre les clients, les ventes, l'ingénierie des solutions, la livraison, le produit et le design pour GenAI.
  • Fournir des retours clients sur des sujets techniques concernant GenAI au département produit pour aider à façonner la feuille de route du produit.
  • Concevoir et parfois mettre en œuvre des solutions personnalisées pour les clients de GenAI.
  • Collaborer avec les opérations de produit sur des expériences, l'adoption précoce et les lancements de produits.
  • Collaborer avec les équipes Produit et Opérations sur des expériences, l'adoption précoce et les lancements de produits.
  • Comprendre profondément les besoins techniques des clients en matière de GenAI, de RHLF et de données.
  • Collaborer avec notre équipe de vente pour garantir que les besoins techniques des clients puissent être satisfaits.
  • Collaborer avec notre équipe d'ingénierie des solutions et de mise en œuvre pour la mise en place des solutions.
  • Collaborer avec nos équipes de livraison pour les meilleures pratiques en matière de stratégies d'annotation GenAI et éliminer tout engorgementt qu'ils rencontrent.
  • Collaborer avec notre équipe de design pour créer les meilleurs produits.
  • Collaborer avec nos équipes d'ingénierie pour construire des solutions complexes évolutives.

Qualifications minimales :

  • Baccalauréat en informatique, ingénierie, linguistique ou dans un domaine connexe, ou compétences pratiques acquises par l'éducation et des projets ou stages pertinents.
  • Compréhension du développement de l'IAq
  • Expérience antérieure en gestion de programmes techniques, en ingénierie de solutions ou expérience similaire dans un domaine connexe.

Qualifications et attributs désirés :

  • Désire apprendre des concepts de l'IA générative de haute complexité et de les communiquer à des experts du secteur.
  • Expérience antérieure en linguistique.
  • Expérience antérieure sur des projets d'IA générative, de modèles de langage à grande échelle ou de traitement du langage naturel.
  • Expérience antérieure de travail avec des équipes d'annotation.
  • Compréhension approfondie du développement de l'IA et du développement de l'IA générative.
  • Motivé, doté d'une attitude positive et d'un bon sens de l'humour.
  • Créatif dans la résolution de problèmes.
#J-18808-Ljbffr

  • Solution Engineer

    8 hours ago

    Montreal, Canada Coveo Solutions inc. Full time

    Empowering the Sales team to shineJoin our Solution Engineering team and make your mark on the Coveo platform! As a Developer turned Solution Engineer, you'll be instrumental in crafting the first impressions of our customers with innovative solutions. Your role involves building, maintaining, and enhancing our demo ecosystem and libraries, utilizing a...

  • Solutions Engineer

    4 days ago

    Montreal, Canada Experis Canada Full time

    Who You AreYou are experienced in delivering sophisticated software solutions that are hosted in local data centres or in the cloud, taking ownership of the full life cycle of a solution.You can work autonomously as well as in a team.You can capture requirements, scope and articulate a solution, contribute to high and low-level designs, define user stories...

  • Solutions Engineer

    5 days ago

    Montreal, Canada Experis Canada Full time

    Who You AreYou are experienced in delivering sophisticated software solutions that are hosted in local data centres or in the cloud, taking ownership of the full life cycle of a solution.You can work autonomously as well as in a team.You can capture requirements, scope and articulate a solution, contribute to high and low-level designs, define user stories...

  • Solutions Engineer

    4 days ago

    Montreal, Canada Experis Canada Full time

    Who You AreYou are experienced in delivering sophisticated software solutions that are hosted in local data centres or in the cloud, taking ownership of the full life cycle of a solution.You can work autonomously as well as in a team.You can capture requirements, scope and articulate a solution, contribute to high and low-level designs, define user stories...

  • Solutions Engineer

    4 days ago

    Montreal, Canada Experis Canada Full time

    Who You Are You are experienced in delivering sophisticated software solutions that are hosted in local data centres or in the cloud, taking ownership of the full life cycle of a solution. You can work autonomously as well as in a team. You can capture requirements, scope and articulate a solution, contribute to high and low-level designs, define user...

  • Solutions Engineer

    4 weeks ago

    Montreal, Canada Sama Full time

    About the Job:The Sama Solutions Team is enabling the future of ethical GenAI. We're looking for an enthusiastic, idealistic Technical Program Manager who loves to work on the cutting edge of technology, collaborate with clients, technical teams, internal operations teams and can guide the creation of solutions that have a business impact!You’ll...

  • Solutions Engineer

    6 days ago

    Montreal, Canada Sama Full time

    About the Job:The Sama Solutions Team is enabling the future of ethical GenAI. We're looking for an enthusiastic, idealistic Technical Program Manager who loves to work on the cutting edge of technology, collaborate with clients, technical teams, internal operations teams and can guide the creation of solutions that have a business impact!You’ll...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution Architect Location: Montreal, QC Duration: 1 Year Bilingual: French & EnglishSolutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself,...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution Architect Location: Montreal, QC Duration: 1 Year Bilingual: French & English Solutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself,...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution Architect Location: Montreal, QC Duration: 1 Year Bilingual: French & English Solutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself,...

  • Solutions Architect

    2 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution ArchitectLocation: Montreal, QC Duration: 1 Year Bilingual: French & EnglishSolutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself,...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution Architect Location: Montreal, QC Duration: 1 Year Bilingual: French & English Solutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself,...

  • Solutions Architect

    5 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution ArchitectLocation: Montreal, QCDuration: 1 YearBilingual: French & EnglishSolutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself, while...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution ArchitectLocation: Montreal, QCDuration: 1 YearBilingual: French & EnglishSolutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself, while...

  • Solutions Architect

    4 days ago

    Montreal, Canada Soho Square Solutions Full time

    Role: Solution Architect Location: Montreal, QC Duration: 1 Year Bilingual: French & English Solutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass...

  • engineering director

    3 weeks ago

    Montreal, Canada Thorens Solutions Full time

    Company name: Thorens Solutions – Headhunters Activity area : Consulting Engineering / EngineeringSalary : 150,000 to $200,000 depending on experienceJob type : Permanent - Full time , Hybrid work mode Company description ** Please, see the offer in french for more details ** ** Please, see the offer in french for more details ** Tasks and...

  • engineering director

    3 weeks ago

    Montreal, Canada Thorens Solutions Full time

    Company name: Thorens Solutions – Headhunters Activity area : Consulting Engineering / EngineeringSalary : 150,000 to $200,000 depending on experienceJob type : Permanent - Full time , Hybrid work mode Company description ** Please, see the offer in french for more details ** ** Please, see the offer in french for more details ** Tasks and...

  • engineering director

    4 weeks ago

    Montreal, Canada Thorens Solutions Full time

    Company name: Thorens Solutions – Headhunters Activity area : Consulting Engineering / EngineeringSalary : 150,000 to $200,000 depending on experienceJob type : Permanent - Full time , Hybrid work mode Company description ** Please, see the offer in french for more details ** ** Please, see the offer in french for more details ** Tasks and...

  • Solutions Architect

    2 days ago

    Montreal, Quebec, Québec, Canada Soho Square Solutions Full time

    Role: Solution ArchitectLocation: Montreal, QCDuration: 1 YearBilingual: French & EnglishSolutions Architect A career as a Solutions Architect in the Card Delivery, Payment, Financial Crime Monitoring team , and regulatory compliance at the National Bank means participating in large-scale transformation projects that will allow you to surpass yourself, while...

  • Architecte Solution DELMIA/ Fabrication Numérique

    4 days ago

    Montreal, Canada Solutions Techso Full time

    An international leader in digital transformation, Techso is a fast-growing company offering consulting services in three niches of expertise: technology infrastructure management (IT), specific application development (DEV) and product lifecycle management (PLM).Founded in 2014, Techso has built a reputation for the quality of its projects delivered to...