Senior CyberArk Security Engineer

1 month ago

Old Toronto, Canada Manulife Insurance Malaysia Full time
Senior CyberArk Security Engineer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement: Hybrid (3 days in office, 2 days from Home)

What You'll Do

As a Senior CyberArk Security Engineer, you will be the mastermind behind the fortress, designing and implementing robust privileged access management strategies to provide expert guidance and support. Your expertise, technical prowess, and dedication will be vital in ensuring the resilience of our digital infrastructure.

Roles and Responsibilities

  • Oversee the Privileged Access Management development team and services including privileged IDs for employee and partner accounts acting as escalation point as required.
  • Work with teams to integrate various applications with CyberArk for password management via CCP, CP, or REST/API.
  • Work closely with BU leads globally to deliver a seamless CyberArk solution, including configuration of CyberArk’s EPV, CPM, and PVWA components following defined policies and standards.
  • Troubleshoot endpoint issues (CyberArk connectivity, password rotation, vault management, patching and infrastructure support) and resolve or determine the group needed to assist.
  • Serve as the Subject Matter Expert within the CyberArk environment.
  • Contribute to the overall strategic planning and direction of Privileged Access across the enterprise.
  • Research PAM tool sets and products in the marketplace and determine suitability for Manulife’s environment.
  • Oversee the governance structure of the PAM program providing regular progress reports and updates to senior management.
  • Promote Privileged Access control best practices across the organization through oversight of education and awareness programs.
  • Coach, motivate, develop, and evaluate the performance of direct reports and provide guidance and mentoring in the resolution of complex issues.

Experience and Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or Information Security and 5 to 7 years of relevant experience.
  • 5+ years of experience in Privileged Access Management (PAM) and cybersecurity risk management.
  • Strong background in CyberArk administration, including Endpoint Privilege Manager (EPM), EPV, PSM, PVWA, CPM.
  • Highly detail-oriented individual with exceptional organization skills, including the ability to work independently or as part of multiple teams.
  • Ability to document processes and workflows.
  • Ability to coach and transfer knowledge to key stakeholders.
  • A minimum of 1 information security certification is an asset (e.g., CyberArk Defender, CyberArk Sentry, CISSP, CIAM, CISM, SANS).
  • Advanced knowledge of security systems, access controls, network security, security platform administration, security incident response, security architecture, risk management, and security governance framework.
  • Advanced soft skills – communication (oral and written), influence, negotiation, conflict resolution, relationship management.
  • Ability to effectively lead change management initiatives.

Must Have

  • Hands-on developer skills (Scripting, REST/API, and PowerShell).
  • Hands-on experience with CyberArk application integration CCP, CP, and REST/API.
  • Hands-on experience in building customized connectors (CPM, PVWA, PSM).
  • Hands-on experience implementing CyberArk, upgrades, and migration.
  • Experience working with different platforms such as Wintel, Unix/Linux, Databases.
  • Experience working in Cloud environments.

What Can We Offer You?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You

  • Values-first culture.
  • Boundless opportunity.
  • Continuous innovation.
  • Delivering the promise of Diversity, Equity, and Inclusion.
  • Championing Corporate Citizenship.

#LI-JH

About Manulife and John Hancock

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