IT Network Analyst
5 days ago
Job Summary
We are seeking a highly skilled and motivated IT Network Analyst to join our Endpoint Team. This role entails comprehensive IT management responsibilities alongside collaborating cross-functionally with IT, operations, and compliance teams to deliver effective solutions.
Key Job Functions
- Endpoint Management: Packaging scripts within Intune or KACE to deploy new programs, updating programs, patching workstations, and configuring Intune profiles or group policies to maintain a consistent and functional end user experience.
- Collaboration: Collaborate with cross-functional teams including IT, operations, and compliance to understand requirements, address challenges, and deliver effective IT solutions.
- Technical Support: Provide technical support to internal teams and end-users, troubleshoot IT issues, and offer timely solutions to ensure uninterrupted operations.
- User Onboarding: Automate and streamline the user onboarding experience to ensure users have the accounts, permissions, and hardware required upon starting at Nucor Rebar Fabrication.
- Mobile Device Management: Assist with troubleshooting issues and deploying apps and configuration profiles for Apple devices (iPad, iPhone) and MDMs.
- Office Phone System Deployment: Order, deploy, and troubleshoot office phone systems such as Fortinet, Mitel, and Teams.
- Documentation and Reporting: Document new processes or technologies implemented and run reports on inventory, licensing, and configuration.
Minimum Qualifications and Educational Requirements
- University degree or college diploma in Computer Science or related technical experience.
- Proven experience as a Network Analyst or similar role, with a focus on IT endpoint services.
- Extensive experience with PowerShell and writing scripts to automate processes and tasks.
- Experience with multi-cloud environments (Azure, Office 365).
- Experience with OneDrive services.
- Experience with Intune services (computers & mobile devices).
- Experience designing, planning, and implementing Windows Group Policy.
- Experience with Intune configuration profiles.
- Experience packaging and deploying applications, patches, scripts, and updates to endpoints.
- Experience managing imaging services (SCCM, KACE, AutoPilot).
- Experience with Apple devices and their enterprise management (Intune, ABM).
- Experience with Hyper-V and VMware.
- Experience with Windows Server.
- Excellent understanding of networking principles, standards, and technology including TCP/IP, WANs, VLANs, VPN, Wi-Fi, NAC, and common protocols including SMTP, HTTP/S, S/FTP, IPSEC, SSL/TLS/SSH, LDAP, DNS.
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