Digital Copilot Specialist

1 week ago


Old Toronto, Canada Microsoft Full time
Enterprise Digital Sales, part of Microsoft's Small, Medium, and Corporate (SMC) and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day.

Microsoft is delivering AI for all with Copilot for Microsoft 365, your new AI assistant. You will work directly with enterprise customers to help them unlock the value of AI across their organization, along with the entire Microsoft 365 platform and Surface devices.

You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and build digital transformation momentum for our customers, partners, and Microsoft. Your sales skills, deep understanding of enterprise needs, and ability to build customer relationships will be instrumental in achieving sales targets and driving customer success.

As a Digital Copilot Specialist, focused on our Copilot for Microsoft 365, you will play a vital role in driving business growth by generating pipeline, engaging with prospective clients, building relationships, and closing sales. It will be essential to understand the specific pain points and requirements of the customer's industry or organization and how AI will enable a whole new way of working. You will demonstrate how these solutions can optimize workflows, enhance productivity, and improve employee engagement will be key to successfully promoting Microsoft's offerings and help organizations unlock the full potential of their workforce.

You will also have an opportunity to work cross-collaboratively while living our shared Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the Enterprise Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

If you're a team player with an entrepreneurial spirit, eager to learn, and interested in making an impact, delivering on outcomes for enterprise customers, come join our creative and inclusive global sales team. We value communication, collaboration, and motivated individuals who embrace connected sales and marketing innovation.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

As a Digital Copilot Specialist, you will be a solution sales expert within our enterprise sales organization working with our most important customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales targets in your assigned accounts. You will help customers evaluate their business challenges, recommend solutions that meet their requirements, and close new business resulting in customer value and satisfaction.
  • Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions. Proactively build an external stakeholder network to and implement strategies to accelerate and close Modern Work opportunities.
  • Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision Makers. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
  • Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
  • Technical Expertise: You will initiate Modern Work Business Decision Maker conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
  • Sales Excellence: You will collaborate with partners and resources to plan for accounts, do compete plans, forecasting, and business analysis to pursue high-potential customers and manage Modern Work solutions across your accounts.
Qualifications:

Required/Minimum Qualifications
  • 6+ years sales and negotiation experience
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience.
Additional or Preferred Qualifications
  • 2-5+ years experience selling cloud services to large/global customers.
  • Understanding partner ecosystems and the ability to leverage partner solutions/services to solve customer needs.
  • Knowledge of enterprise software solutions and cloud platform competitor landscape.
  • Experience of driving end to end sales with customers leveraging all sales programs available to you
  • Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment.
  • Build relationships, collaborate, and influence across organizations, functions, and stakeholder groups.
  • Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
  • Disciplined sales operator demonstrated accuracy in forecasting business and maintaining pipeline hygiene.
Digital Cloud Acquisition IC3 - The typical base pay range for this role across Canada is CAD $71,600 - CAD $111,000 per year.

Find additional pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. All qualified Applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the . #J-18808-Ljbffr

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