Client Services Worker

1 month ago


Winnipeg, Canada Manitoba Metis Federation Full time
POSTING # 23-02-016 NATIONAL OCCUPATION CODE 42201 POSITION TYPE FULL-TIME Under the supervision and direction of the MET Regional Coordinator, the Client Services Worker will interview and complete the intake process with clients to determine employment and training needs and eligibility for MET programs and services. The Client Services Worker serves as the initial point of contact for the department for clients seeking employment and training information or service. Job Duties/Competencies:
  • Complete intake application process with clients, assessing client need by completing a needs determination interview to identify their reason for seeking assistance, gathering relevant client information and verifying client eligibility;
  • Provide referrals for clients to other departmental staff for more in-depth discussions of employment and training needs;
  • Assist clients with job search skills by assisting with preparation of resumes and cover letters, job search strategies, and preparing for job interviews;
  • Research and access labour market information and job postings utilizing the Internet, local newspapers and other professional publications;
  • Promotes MET programs and services, communicates policies, procedures and guidelines to clients and the general public.
Skills and Qualifications:
  • Candidates must have an Administrative or Clerical related post-secondary certificate or diploma or equivalent combination of education and experience;
  • Minimum of 2 years’ experience in administrative support services;
  • Experience using database systems;
  • Experience taking accurate meeting minutes and meeting notes;
  • Experience establishing and maintaining good working relationships with a diverse array of partners, clients, and co-workers;
  • Experience working for a not-for-profit organization and Indigenous community is an asset;
  • Knowledge of Métis culture, MMF programs and services is a definite asset; and,
  • Ability to travel, valid Manitoba Driver’s license with access to a reliable vehicle.
Please send a resume and cover letter to employerrep@abcentre.org. This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability. #J-18808-Ljbffr

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