Current jobs related to Customer Quality and Continuous Improvement Specialist - Burlington - ML6 Search + Talent Advisory

  • Continuous Improvement Specialist

    1 week ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled Continuous Improvement Specialist to join our team.The ideal candidate will have a strong background in Lean Six Sigma and experience in leading transformational...

  • Senior Continuous Improvement Specialist

    3 weeks ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    Job Title: Sr. Specialist, Continuous ImprovementL3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled and experienced Sr. Specialist, Continuous Improvement to join our team.Job Summary:The Sr. Specialist, Continuous...

  • Senior Continuous Improvement Specialist

    3 weeks ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    Job Title: Sr. Specialist, Continuous ImprovementL3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled and experienced Sr. Specialist, Continuous Improvement to join our team.Job Summary:The Sr. Specialist, Continuous...

  • Senior Continuous Improvement Specialist

    2 weeks ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    Job Title: Sr. Specialist, Continuous ImprovementL3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled and experienced Sr. Specialist, Continuous Improvement to join our team.Job Summary:The Sr. Specialist, Continuous...

  • Senior Continuous Improvement Specialist

    2 weeks ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    Job Title: Sr. Specialist, Continuous ImprovementL3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled and experienced Sr. Specialist, Continuous Improvement to join our team.Job Summary:The Sr. Specialist, Continuous...

  • Senior Continuous Improvement Specialist

    5 days ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    L3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled Senior Continuous Improvement Specialist to join our team.The ideal candidate will have a strong background in continuous improvement, with experience in leading...

  • Sr. Specialist, Continuous Improvement

    3 weeks ago

    Burlington, Canada L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...

  • Strategic Improvement Specialist

    1 week ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    L3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a Strategic Improvement Specialist to join our team.The ideal candidate will have a strong background in continuous improvement, with experience in leading transformational business...

  • Senior Improvement Specialist

    7 days ago

    Burlington, Ontario, Canada L3Harris Technologies Full time

    L3Harris Technologies is a leading aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. We are seeking a highly skilled Sr. Specialist, Continuous Improvement to join our team.The ideal candidate will have a strong background in continuous improvement, with experience in leading...

  • Continuous Improvement Manager

    5 months ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Continuous Improvement Manager

    5 months ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Continuous Improvement Manager

    5 months ago

    Burlington, Canada Adi Development Group Full time

    Adi Development Group is one of Canada’s leading, most innovative real estate development, construction management and investment companies. With over 4000 units and $3Billion of built value under development throughout the GTHA, We are on an insurgent mission to re-invent the customer experience and to deliver homes faster, better and more cost...

  • Quality Assurance Specialist

    2 months ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    2 months ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    3 weeks ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    3 weeks ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    3 weeks ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    3 weeks ago

    Burlington, Ontario, Canada CB Canada Full time

    Job Title: QA SpecialistJob Summary:We are seeking a highly skilled QA Specialist to join our team at CB Canada. As a QA Specialist, you will be responsible for monitoring the overall Quality System status of our distribution center, ensuring compliance with drug, medical device, and local regulations.Key Responsibilities:Develop and implement quality...

  • Quality Management Systems Specialist

    1 week ago

    Burlington, Ontario, Canada Vicwest Building Products Full time

    At Vicwest Building Products, we are committed to innovation and sustainability. We are seeking a Quality Management Systems Specialist to join our team in Burlington.This is an exciting opportunity to contribute to our mission of providing the most sustainable building envelope solutions in the Canadian market. As part of the Kingspan Group, Vicwest has an...

  • Continuous Improvement/iso Coordinator Gerrie

    5 months ago

    Burlington, Canada Electrical & Automation Industry Careers Full time

    Gerrie Electric is one of the largest independent electrical distributors, with 26 key Ontario locations and over 450 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a recognized as Platinum Club level of Canada’s Best Managed Companies. Having been in business since 1957, we are an...

Customer Quality and Continuous Improvement Specialist

3 months ago

Burlington, Canada ML6 Search + Talent Advisory Full time

The Opportunity:

Our client, a leading manufacturing company based in Burlington, is seeking to hire a Customer Quality and Continuous Improvement Specialist to join their growing team This role will drive continuous improvement and implement group and plant corrective and preventative actions (CAPA) in order to reduce customer complaints and improve customer satisfaction. The ideal candidate will enjoy the challenge of working in a fast-paced manufacturing environment and possess strong project management skills and excellent external and internal customer relationship skills.

What You’ll Be Doing:

  • Management of customer complaints, including liaising with the department responsible for the defect, Customer Service Leads, and the customer directly
  • Perform root cause analysis (RCA), provide 8D and investigation summary reports
  • Respond to customer requests for information and completion of customer questionnaires
  • Represent the Quality department and support Technical Service Representatives during customer site visits for troubleshooting issues or line trials
  • Support internal audits with direct responsibility for commercial/customer audits
  • Create/revise work instructions based on quality improvement initiatives
  • Plan, lead and support continuous improvement initiatives and Kaizen events based on waste elimination
  • Gather and analyze quality performance data utilizing Qlikview, Real SPC, Excel and other tools
  • Identify process inefficiencies and execute process improvement projects
  • Track and communicate projects for visibility across the plant and teams
  • Drive Group CAPA and Cluster initiatives
  • Create and implement best practices for each respective area and share with other teams
  • Drive standardization activities in the plant (e.g. production, processes, office)
  • Train others internally in Continuous Improvement Tools and Methods
  • Implement and support 5S systems via monitoring and audits
  • Support the organization in the deployment of Lean tools (e.g. waste/non value added elimination, 5S, SMED, value stream mapping, layout improvements, cycle time studies, standard work documentation etc.)
  • Ensure that all work undertaken is carried out safety and without injury

What You’ll Need To Be Successful:

  • B. Sc. in Industrial, Mechanical Engineering, Manufacturing Engineering/Technology and/or Quality Assurance/Management
  • Black Belt certification in LEAN/DMAIC methodologies from an accredited provider an asset
  • A minimum of 3 years of experience in a fast paced, manufacturing environment with a plastics background preferred
  • Demonstrated experience in Lean Manufacturing, Quality Principles, 5S, best practices, process documentation and standard work documentation
  • Minimum 2 years of project management experience
  • Familiarity with injection molding and secondary processes preferred
  • Ability and willingness to travel within Canada and Internationally
#J-18808-Ljbffr