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Field Service Engineering II

3 months ago

Markham, Canada oilandgas.org.uk Full time
Deliver business value through Right and Fast partnership

Field Service Engineering II

As a Field Service Engineering II here at Honeywell, you will be responsible for providing technical expertise and support for field service operations in Toronto. You will work on complex projects, troubleshooting and resolving technical issues both remotely and on-site. Your role will be crucial in ensuring successful implementation and customer satisfaction.

You will report directly to our Field Service Manager, and you'll work out of our Toronto location on a hybrid work schedule.

In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

KEY RESPONSIBILITIES
  • Provide technical expertise and support for field service operations.
  • Lead and execute complex field service projects, ensuring successful implementation and customer satisfaction.
  • Troubleshoot and resolve technical issues, both remotely and on-site
  • Collaborate with cross-functional teams to develop and implement solutions for customer needs.
  • Manage, coordinate, and deliver Small Service Jobs and SPOT jobs with minimal supervision.
  • Provide support to Account Manager/Field Service Support for quoting new opportunities on Building Automation/HVAC.
  • Be technically strong to provide solution design and commissioning on Building Automation/HVAC as key deliverables.
  • Conduct training sessions for field service technicians and customers.
  • Stay updated with industry trends and advancements and provide recommendations for improvement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.


BENEFITS OF WORKING FOR HONEYWELL
  • Benefits - Medical, Dental, Mental Health
  • Paid Vacation
  • Retirement Benefits (as per regional policy)
  • Career Growth
  • Professional Development.

YOU MUST HAVE
  • Training/Certification on Networking protocols and products ie: BACNET, MSTP.
  • Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
  • Technical College Diploma degree from an accredited institution in a technical discipline such as electronic technologist, engineering degree
  • Minimum of 5 years of proven experience in Building Automation, with a focus on complex technical solutions.
  • Able to work after hours to attend urgent calls on a rotational basis on call.
  • A Class G driver's license.


WE VALUE
  • Strong leadership and mentoring skills
  • Ability to work independently and make sound decisions.
  • Continuous learning mindset and willingness to stay updated with industry advancements.
  • Excellent communication and interpersonal skills.
  • Results-oriented approach and ability to drive projects to successful completion.
  • Strong problem-solving, troubleshooting, and analytical abilities.
  • Strong technical knowledge and expertise in relevant technologies
  • Training/Certification on Honeywell BAS tools ie: CPO/EBI/ N4/Care software.

Additional Information

  • JOB ID: HRD231962
  • Category: Customer Experience
  • Location: 85 Enterprise Blvd., Suite 100,Markham,Ontario,L6G 0B5,Canada
  • Nonexempt

Engineering (GLOBAL) #J-18808-Ljbffr