Associate Lead
3 weeks ago
Company Description
Hudson's Bay is a leading retail company that offers Canada exclusive fashion, beauty, home decor, and accessories. With 90 stores across 8 Canadian provinces and an online presence, we are committed to delivering exceptional products to our customers. Our team is innovative and constantly pushing boundaries in the retail industry, and we value the growth and development of our employees.
Role Description
This is a full-time on-site role as an Associate Lead / Responsable d’associés at our Pointe-Claire location.
As an Associate Lead, you will be responsible for managing and supporting a team of associates. This includes providing guidance, coaching, and training to ensure exceptional customer service and sales performance. You will also be responsible analyzing sales data, and implementing strategies to drive business growth.
Qualifications
- Strong leadership and management skills
- Experience in retail sales and customer service
- Excellent communication and interpersonal skills
- Ability to analyze sales data and make informed business decisions
- Organizational and multitasking abilities
- Problem-solving and decision-making skills
- Proficiency in Microsoft Office and retail management software
- Fluency in both English and French
- Prior experience in a supervisory role is preferred
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