CRM Coordinator

4 weeks ago


Mississauga, Canada RS Breakers and Controls Full time

The Position:

This position is a 3 month flexible position based in our Mississauga office. The CRM Coordinator will have exception understanding Microsoft Dynamics - CRM application, to support and assist business efficiency and growth.

Major Responsibilities:

  • Oversee the implementation, customization, and maintenance of the CRM system.
  • Ensure data integrity and accuracy within the CRM database.
  • Train and support team members in CRM system usage.
  • Collaborate with cross-functional teams to integrate CRM data with the ERP system.
  • Streamline processes to enhance data flow and efficiency between CRM and ERP.
  • Analyze customer data to identify trends, preferences, and opportunities for improvement.
  • Generate reports and provide insights to support decision-making processes.
  • Leverage knowledge of the electrical industry to align CRM strategies with industry trends and customer needs.
  • Stay updated on technological advancements in the electrical field.
  • Work closely with the inventory management team to ensure accurate representation of electrical products and components in the CRM system.
  • Implement strategies to optimize inventory tracking within the CRM.

Qualifications, Experience and Skills:

  • Proven experience as a CRM Coordinator or in a similar role.
  • Hands-on experience with CRM and ERP systems, with proficiency in MS Dynamics
  • Background in the electrical industry, with knowledge of electrical components and inventory management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.

Wage and Benefits:

  • Paid Sick days and PTO on your birthday
  • Work environment that supports development and growth with opportunities to grow with the Company with training opportunities.
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