Senior Service Delivery Manager

3 weeks ago


Ottawa, Canada Hamilton Barnes Associates Limited Full time

Are you ready to lead in service excellence?

You'll have the opportunity to step into the role of Senior Service Delivery Manager, overseeing ITIL processes and conducting impactful service reviews.

  • You'll be at the forefront of service innovation, implementing and refining ITIL processes to enhance overall service delivery.
  • You'll have the autonomy to conduct comprehensive service reviews, ensuring continuous improvement and client satisfaction.
  • You'll be part of a dynamic team, contributing to a positive work culture that fosters growth and career development.

If you're interested in this opportunity, apply here

Responsibilities

  • ITIL
  • Service Reviews

Experience & Skills

  • Customer & Stakeholder Management

Salary Details

  • £65k-£70k
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