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Section Head – Health Information Processing

3 months ago


Trail, Canada Interior Health Authority Full time

Interior Health is looking for an experienced Section Head – Health Information Processing to join our team on a full-time permanent basis out of our Trail location.

What We Offer:

  • Employee & Family Assistance Program
  • Employer paid training/education opportunities
  • Employer paid vacation
  • Medical Services Plan
  • Employer paid insurance premiums
  • Extended health & dental coverage
  • Municipal Pension Plan
  • Work-life balance

In accordance with established vision and values of the organization, reporting to the Professional Practice Leader (PPL), this position is responsible for the direction, supervision, coordination, evaluation, planning, and monitoring of the Health Information Processing section in accordance with Interior Health HIMS goals and directions. Acts as an expert resource to staff and students working in the section; coordinates the training of students in the section.


Typical Duties And Responsibilities:
  • Oversees the day-to-day operations and coordination of the section to ensure high efficiency and quality results within allocated resources by performing duties such as supervising and providing related training/orientation to staff and students of the section; developing, monitoring, and implementing policies and procedures for the section; scheduling and coordinating work assignments; determining related training and orientation requirements; preparing/administering performance evaluations for section staff; and interviewing and making recommendations to Professional Practice Leader for recruitment of staff.
  • Monitors staffing levels and workload patterns and ensures adequate staffing levels are maintained in the section by preparing staff work schedules and rotations; approves vacation requests in accordance with collective agreements and departmental policies and procedures. Mentors staff and provides input into departmental and health service area succession planning.
  • Acts as a technical/clinical resource to staff in the section by responding to queries, recommending/implementing best practices. Ensures that policies and procedures are followed and that established clinical standards are maintained.
  • Provides budgetary input to the Professional Practice Leader; monitors and reports on operating expenditures and demonstrates fiscal accountability as it relates to the section; makes recommendations to the PPL related to capital equipment and service delivery; and investigates and justifies variances as directed.
  • Ensures routine and formalized maintenance programs are carried out on all departmental equipment. Maintains and controls an inventory of equipment and supplies.
  • Participates in safety programs at the site by following safety procedures and promoting safe work practices, reporting unsafe work practices and using safety equipment according to established policy and procedure.
  • Provides direction for optimizing services for the section and ensures that the services comply with current legislation, professional standards, and organizational policies.
  • Provides recommendations, advice, and counsel to clinical and medical leaders regarding section services.
  • Compiles required organizational information including statistics and reports as directed.
  • Develops and fosters effective relationships with colleagues and peers within Interior Health, and external agencies (including professional and licensing bodies) that positively influence professional practice.
  • Provides input to the Professional Practice Leader on matters such as departmental planning, monitoring, and decision-making to ensure an effective service is provided; coordinating appropriate departmental staffing levels; special projects (including but not limited to: redesign and standardization; development of performance measures, benchmarks and quality indicators, protocols, and guidelines); developing, implementing, and maintaining the Quality Management/Assurance programs; and preparing position descriptions for all staff classifications in the department.
  • In consultation with the key stakeholders, this position will lead the strategic and tactical planning for the section by developing goals, objectives, standards, policies, and procedures.
  • Maintains awareness of new approaches to care and service delivery in the field of practice. Advocates changes in practice that have the potential to benefit patient care and service delivery.
  • Represents Section/Department on internal and external committees or projects as required.
  • Performs technical duties as required.
  • Performs other related duties as assigned.
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