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Senior Full Stack Engineer/Site Reliability Engineer

3 months ago


Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Do you want to be part of a team that redefines how we get work done? We are changing the way we develop, and we want you to be part of it We are growing, with the mandate to power world-class customer and employee experiences through software and engineering skills.

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you.

We are seeking a self-motivated Senior Full Stack Developer in our Identity and Access Management space, who is looking to learn and grow in Site Reliability Engineering role, obsessed with delivering value, is forward-thinking, and excited to see the successful implementation of the products delivered.

As the Senior Full Stack Developer, you will:

Responsibilities:

  • Monitor system availability and ensure overall system health, with a focus on minimizing downtime and customer impact.
  • Develop and maintain CI/CD pipelines to enable efficient software deployment, testing, and management, aiming for continuous integration and delivery.
  • Implement standard methodologies for code reviews, automated testing, and continuous integration to ensure software quality and reliability.
  • Collaborate with multi-functional teams to streamline software delivery, accelerate time-to-market, and drive business value through high-quality releases.
  • Identify and address performance bottlenecks to optimize system performance and resource utilization.
  • Serve as the primary point of contact for incident response and resolution, ensuring system availability and reliability through effective problem solving.
  • Engineer solutions for scalability, fault tolerance, and disaster recovery in a distributed application environment.
  • Use performance data to fine-tune system configurations, conduct capacity planning, and proactively address issues impacting system reliability and performance.
  • Advocate for the adoption of SRE practices, including infrastructure as code and automated testing, to improve software reliability, deployment frequency, and time to market.
  • Automate routine operational tasks and workflows using scripting and configuration management tools to ensure consistent and reliable system operations.
  • Collaborate with partners to establish and prioritize service-level objectives (SLOs), define and measure service-level indicators (SLIs), and implement error budgets to ensure alignment between feature development and reliability goals defined by SLOs.

You will bring and continuously build upon the following skills:

  • 5+ years Full Stack experience.
  • React and NodeJS experience.
  • Automation testing.
  • Experience improving release process.
  • Experience developing and maintaining CI/CD pipelines.
  • An entrepreneurial spirit and comfort working within a rapidly changing startup environment, with a passion for driving cultural and technological change within an enterprise setting.
  • Familiarity with Agile, DevOps principles, test-driven development, continuous integration, and other Software Engineering best practices to accelerate the delivery and quality of new features.
  • Eagerness to learn emerging technologies and understand their potential impact on future developments.
  • A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
  • Excellent organizational and problem-solving abilities, enabling effective management through the creative process.
  • Strong verbal and written communication skills, with the ability to effectively articulate technical vision, possibilities, and outcomes to engineering leadership.
  • 5 or more years of experience working in or leading sophisticated enterprise implementations, with a proven track record of successful delivery and support for large-scale, distributed software applications in a production environment.

Last year Manulife / John Hancock spent over $1 billion on technology. You will be working with:

  • Languages such as JavaScript, TypeScript, NodeJS, React, HTML5, CSS3, Java and/or similar technologies.
  • AKS and other components supporting a highly automated global engineering platform.
  • Open source As we accelerate our delivery of world-class experiences, we know embracing open-source technologies will help us get there. Any experience with open source is very attractive to us


What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.


Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$92,190.00 CAD - $171,210.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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