Master Data Manager

145 Otonabee Dr, Kitchener, ON N2C 1L7, Canada Req #740

April 17, 2024

At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we reshape our business, we're on the hunt for imaginative minds, business strategists, and food lovers. Are you prepared to be part of the legacy?

A Culture of Innovation and Creativity: We value fresh ideas and perspectives, innovation and collaboration, where employees can thrive and make meaningful impact. If you're passionate about making a difference, you'll fit right in.

Family Values and Professional Opportunities: Experience the integrity of a family-owned business combined with the exciting growth opportunities of a leading industry player who is scaling up quickly with technology.

Outstanding Employee Benefits: From profit-sharing, pension programs and comprehensive health benefits, we invest in your well-being. We celebrate and reward your achievements.

Personal and Professional Growth: We champion your growth with a wide range of career advancement opportunities tailored to your strengths and aspirations. There is no better pairing than a foodie with an awesome career in the foodservice industry

We are currently hiring for a Master Data Manager. If you’re highly motivated and are ready for an exciting career that will shape the future of the foodservice industry, we want to hear from you.

Position Summary:

The Master Data Manager is responsible for ensuring the integrity, accuracy, and consistency of master data across the organization. This will include the creation and implementation of business strategies to ensure master data accurately defined, categorized, and maintained to promote efficiency and enhanced customer service standards/excellence. This position will work closely with cross-functional teams including Marketing, Procurement, Category Management, IT, third party vendors, GS1 and Sales to drive continuous improvement initiatives, and enhance the Flanagan Foodservice E-Commerce platform.

Key Responsibilities:

• Conduct audit process of master data and collaborate with internal and external stakeholders to determine effective master data setup (taxonomy) for all existing data.
• Collaborate with cross-functional teams to enhance product descriptions, categorizations, and other master data attributes.
• Establish and implement master data governance policies, standards, and procedures to ensure data integrity, consistency, and compliance across all departments.
• Create processes and controls to monitor and improve data quality including data profiling, cleansing, and enrichment activities.
• Leverage AI technologies to enhance the accuracy, consistency, usability of master data to enable effective decision-making and organizational efficiency.
• Design and maintain data models for master data domains, ensuring alignment with business requirements and industry best practices.
• Collaborate with internal and external stakeholders to integrate master data management solutions with enterprise systems (GS1, E3, Forms,e-Commerce and Poet) and data warehouses, ensuring seamless data flow and synchronization.
• Identify discrepancies with product and customer master data and implement effective corrective solutions.
• Collaborate with cross-functional teams to understand data needs and requirements and provide guidance on data governance and management best practices.
• Conduct testing, maintenance, and updates for the continuous improvement of master data.
• Champion and lead change management initiatives to promote data driven decision-making and drive the adoption of master data management processes and tools across the organization.
• Collaborate with third-party vendors (partners) for master data management solutions and oversee vendor relationships to ensure service delivery.
• Create and deliver training materials which support the transition to enhanced master data and e-Commerce platforms.
• Define key performance indicators (KPI’s) and metrics to measure the effectiveness of master data management initiatives and track progress towards data quality and governance objectives.
• Identify opportunities for process optimization and automation, to enhance efficiency, scalability, and agility of master data management operations.
• Ensure all master data complies with all HACCP (SQF), Food Safety policies and procedures, to ensure food safety and quality compliance requirements are met.
• Leverage technology to implement the data strategy,
• Perform duties as assigned.

Qualifications:

• Bachelor’s degree in Data Management, Business Analysis, Information Systems, or a related field.
• Previous 5+ years of experience in master data management, data governance, or related fields, preferably in a medium to large-scale enterprise within the foodservice industry.
• Experience leading projects and working effectively with cross-functional teams.
• Strong knowledge of master data management concepts, methodologies, and best practices.
• Proficiency with data modeling tools and master data software.
• Experience in the application of AI technologies to master data including master data governance, data integration and transformation (Natural Language processing), and data synchronization.
• Demonstrated understanding of data quality management principles and techniques, including data profiling, cleansing, and enrichment.
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively across various functions and levels of the organization.
• Previous experience in change management, process improvement, and project management methodologies considered an asset.
• Proficient in the use of MS Office tools including Word, Outlook; advanced level Excel, and other internet-based applications.
• Strong analytical and problem-solving skills.
• Strong organizational and time-management skills, with the ability to manage multiple projects and priorities simultaneously.
• Must have a high level of attention to detail, and complete projects with accuracy and efficiency.
• Class G Driver’s license and the use of a personal vehicle for work related travel.
• Ability to support flexible working hours to accommodate project deadlines as needed.
• Ability to work in fast-paced environment and be a fast-learner.
• Competitive compensation package
• Pension and RRSP plans
• Profit Sharing Program
• Paid Personal Days andYourBirthday
• Family oriented culture

Be part of the legacy.

#HP

All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.

Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to accessibility@flanagan.ca so that arrangements can be made for the appropriate accommodations.

• 145 Otonabee Dr, Kitchener, ON N2C 1L7, Canada