Lead Sales Associate
2 weeks ago
With more than 50 retail locations across the country, Tommy Hilfiger Canada's continued growth can be attributed to the commitment and dedication of our employees since we first entered the Canadian market in 1989. At Tommy Hilfiger Canada, we nurture a culture of personal and professional development. Careers within the company can only excel with a diligent focus on brand management, clear communication of expectations, consistency in execution, determination to exceed standards, fair and supportive treatment of all employees, and a dynamic, fast paced work environment.
The Tommy Hilfiger brand creates a lifestyle that inspires people everywhere to believe that anything is possible. The brand is all about people having fun, enjoying life, helping others succeed and treating people with respect. And as a part of the brand, you too can experience this fashion phenomenon. Tommy Hilfiger offers:
- Competitive salaries
- Insurance & RRSP benefits for full-time Associates
- Generous discounts on merchandise
- Training and development
- Career growth opportunities
Responsibilities:
- Your primary function is to sell and promote Tommy Hilfiger merchandise through execution of the "Spirited Service" standards.
- You will also assist store management in completing the sales generation and operational functions of the store, and to ensure customer satisfaction and compliance with company Policies & Procedures and established Best Practices.
- You will also provide efficient, accurate and "spirited" service at the cash counter
- Implement and maintain corporate visual merchandising directives and standards for the sales floor and back room
- Continually review standards to ensure clear and consistent execution
- Ensure all visual presentation reflects the Tommy Hilfiger image and styling
- Partner with the Stock Associate to ensure all merchandise processes (shipping and receiving, stocking and replenishment, merchandising, visual display, etc.) are performed according to procedures and established best practices
- Evaluate product performance, pricing, sell through and inventory levels using merchandise-related reports
- Perform a variety of operational activities as assigned by the Store Manager or the Manager on duty
- Work towards a goal with an emphasis on service quality, customer satisfaction and financial performance.
- Deliver business results.
- Work well in a team environment, create energy and excitement around shared goals and values, contribute to an environment of trust and respect, act with urgency and integrity, demonstrate flexibility, and HAVE FUN
- At least six months of experience as a Visual Merchandiser, preferably in a retail environment
- Minimum of a High School education or equivalent
- Ability to communicate with customers and store personnel
- Ability to manoeuvre around the sales floor, stock room and office, as well as lift heavy objects
- Ability to operate a cash register and office computer
- Availability to work a flexible schedule to meet the needs of the business, which may require evening, weekend, holiday
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