Parts Advisor

1 week ago

StJeanSurRichelieu, Canada Omega Holdings Full time

Remco Air - Omega Canada Environmental TechnologiesThe Customer Service Representative/Parts Advisor will interact with the company’s customers by addressing inquiries and resolving complaints.Duties/Responsibilities:Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met.Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.Ensures that appropriate actions are taken to resolve customers’ problems and concerns.Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Performs other related duties as assigned, including occasion backup in Shipping area.Assist with Admin & Reception servicesAssists with Accounts Receivable collection.Required Skills/Abilities:Knowledge of Parts and Parts Experience – Asset Excellent communication skills including active listening.Service-oriented and able to resolve customer grievances.Proficient computer skills (Word, Excel, Outlook) with the ability to learn new software.Able to multi-task and work in a high paced environment.Bilingual in French and English

  • Parts Advisor

    3 weeks ago

    St-Jean-Sur-Richelieu, Canada Omega Holdings Full time

    Remco Air - Omega Canada Environmental Technologies The Customer Service Representative/Parts Advisor will interact with the company’s customers by addressing inquiries and resolving complaints. Duties/Responsibilities: Interacts with customers via telephone, email, online chat, or in person to pr

  • Parts Advisor

    4 weeks ago

    St-Jean-Sur-Richelieu, Canada Omega Holdings Full time

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  • Parts Advisor

    3 weeks ago

    Saint-Jean-sur-Richelieu, Canada Omega Holdings Full time

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    22 hours ago

    St-Jean-Sur-Richelieu, Canada Omega Holdings Full time

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    3 weeks ago

    Saint-Jean-sur-Richelieu, Canada Omega Holdings Full time

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    3 weeks ago

    richelieu, Canada Omega Holdings Full time

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  • Bilingual Parts Advisor

    4 days ago

    St-Jean-Sur-Richelieu, Quebec, CA Omega Holdings Full time

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