Senior Staff Engineer, Client Platform
2 weeks ago
About The Role
As a Senior Staff Engineer on the Client Platform team at Shopify, you will play a pivotal role in defining and delivering the security engineering roadmap for our fleet of employee devices. This role requires a deep understanding of client platform technologies, including Jamf MDM, and operating systems such as macOS and ChromeOS, as well as expertise in technologies such as Google Workspace.
About The Team
The Client Platform Engineering team, part of the broader Trust team, focuses daily on keeping our employee operating environment as secure and performant as possible. They are responsible for building, maintaining, and supporting our employee endpoint devices. Their scope includes over 10,000+ macOS devices, with some ChromeOS and mobile devices mixed in for good measure.
Responsibilities:- Define the engineering direction and roadmap for the Client Platform Engineering team that aligns with company goals.
- Provide technical oversight for the maintenance of existing device controls and the design / development of new controls to achieve a secure and performant operating environment.
- Champion engineering initiatives related to device controls including browser security, patch management, and endpoint protection.
- Work alongside engineering teams to troubleshoot issues and optimize performance of controls.
- Lead the deployment of company-wide technical solutions that affect the employee operating environment.
- Stay up-to-date with industry trends and emerging technologies, evaluating their potential impact on the client platform engineering domain and making recommendations for adoption.
- Collaborate with engineering teams and all levels of leadership to understand requirements and translate them into actionable plans and deliverables.
- Provide technical guidance and mentorship to team members, sharing knowledge and best practices to foster a culture of constant learning within the team.
- Hold a high bar on technical decision making, and set a standard for engineering artifacts that the team creates, such as code and design docs.
- Develop & monitor device health tripwires, establishing a strong detection and resolution practice to prevent employee downtime.
- Triage and resolve service disruptions impacting employees, and quarterbacking solutions as needed.
Experience in senior technical roles, preferably in a fast-paced, engineering-focused environment.
Deep understanding of operating system level system architecture. We want someone who can look under the hood and understand why things work the way they do - and why they sometimes don’t.
Strong technical background in client platform engineering, including expertise in technologies such as Google Workspace and Jamf Pro and operating systems such as macOS and ChromeOS.
Experience in championing large-scale secure browser security initiatives, such as patch management, and Apple services like managed IDs.
Ability to communicate and collaborate effectively with cross-functional teams and all levels of leadership.
Strong problem-solving and decision-making abilities, with a focus on delivering results and driving continuous improvement.
Passion for staying updated with the latest industry trends and technologies, and a commitment to continuous learning and professional development.
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