Senior Claims Specialist
1 month ago
Job Description - Senior Claims Specialist - Casualty (13002624D20240815)
Senior Claims Specialist - Casualty
DISCOVER your opportunity
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement, fostering collaboration, customer service, and colleague development.
As a Toronto-based Claims Specialist-Casualty, you will play a critical role in AXA XL's claims for the Casualty team. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and collaborate frequently with Underwriting teams.
What will your essential responsibilities include?
- Assessing coverage and preparing relevant correspondence to communicate to brokers and insured when applicable.
- Providing directions to independent adjusters in investigating claims.
- Evaluating and negotiating timely resolutions on assigned claims across multiple jurisdictions.
- Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
- Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors) to ensure the highest level of customer service.
- Consulting with Claims management and Claims Legal, as warranted, on Large Losses.
- Maintaining file notes, preparing internal reporting, timely reserving, issuing payments, and setting of electronic file diary in accordance with best practices guidelines.
- Identifying, monitoring, and reporting on emerging trends in the insurance industry and legislative changes.
You will report to Claims Manager, Casualty.
We’re looking for someone who has these abilities and skills:
- Extensive experience in a Bodily Injury/Casualty and Litigation claims handling role.
- Experience with managing both Commercial General Liability (CGL) and Auto Bodily Injury claims.
- Obtained or working toward Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred.
- Superior customer service orientation.
- Excellent written and verbal communication skills.
- Well-organized; ability to effectively prioritize and juggle multiple responsibilities.
- Very collaborative and works well in a team environment.
- Proficiency in Microsoft Office applications.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We don’t just provide re/insurance; we reinvent it.
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
LocationCA-CA-Toronto
Work LocationsCA ON Toronto 100 King Street West Suite 3020 PO Box 310 Toronto M5X 1C9
Job FieldClaims
ScheduleFull-time
Job TypeStandard
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