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Technical Product Manager
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Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and driving new features and enhancements through the development process.Key Responsibilities:Define detailed business requirements, user stories,...
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Technical Product Manager
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Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and driving new features and enhancements through the development process.Key Responsibilities:Define detailed business requirements, user stories,...
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Technical Product Manager
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Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and ensuring the successful delivery of our Identity and Access Management product line.Key Responsibilities:Define detailed business requirements,...
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Technical Product Manager
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Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and ensuring the successful delivery of our Identity and Access Management product line.Key Responsibilities:Define detailed business requirements,...
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Technical Product Manager
1 month ago
Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and driving new features and enhancements through the development process.Key Responsibilities:Define detailed business requirements, user stories,...
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Technical Product Manager
1 month ago
Kelowna, British Columbia, Canada T-Net British Columbia Full timeJob Title: Technical Product ManagerWe are seeking an experienced Technical Product Manager to join our team at Global Relay. As a Technical Product Manager, you will be responsible for owning the product roadmap and driving new features and enhancements through the development process.Key Responsibilities:Define detailed business requirements, user stories,...
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Technical Product Manager
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Technical Product Manager
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Kelowna, Canada Global Relay Full timeWho we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information...
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Technical Product Marketing Manager
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Kelowna, British Columbia, Canada Global Relay Full timeAbout the RoleWe are seeking an experienced Technical Product Marketing Manager to join our team at Global Relay. As a key member of our product marketing team, you will be responsible for developing and executing marketing strategies to drive awareness and adoption of our technical products.Key ResponsibilitiesDevelop and execute marketing plans to drive...
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Head of Product Technical
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Kelowna, British Columbia, Canada Global Relay Full timeAbout the RoleWe are seeking an experienced Technical Product Manager to lead the development of our Identity and Access Management product line. As a key member of our Product Management team, you will be responsible for defining product strategy, prioritizing roadmaps, and collaborating with cross-functional teams to deliver high-quality products and...
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Kelowna, Canada T-Net British Columbia Full timep>For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring...
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Technical Product Manager
2 weeks ago
Kelowna, British Columbia, Canada T-Net British Columbia Full timeAbout the RoleWe are seeking an experienced Technical Product Manager to lead the development of our Identity and Access Management (IAM) product line. As a key member of our Product Management team, you will be responsible for defining and executing the product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and...
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Technical Product Manager
2 weeks ago
Kelowna, British Columbia, Canada Global Relay Full timeAbout the Role:Global Relay is seeking an experienced Technical Product Manager to lead the development of our Identity and Access Management product line. As a key member of our Product Management team, you will be responsible for defining product strategy, prioritizing roadmaps, and collaborating with cross-functional teams to deliver high-quality...
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Technical Product Manager
3 weeks ago
Kelowna, British Columbia, Canada Global Relay Full timeAbout the RoleGlobal Relay is seeking an experienced Technical Product Manager to assume ownership of our Identity and Access Management product line. As a key member of our Product Management team, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our...
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Technical Product Manager
3 weeks ago
Kelowna, British Columbia, Canada Global Relay Full timeAbout the RoleGlobal Relay is seeking an experienced Technical Product Manager to assume ownership of our Identity and Access Management product line. As a key member of our Product Management team, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our...
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Technical Product Manager
2 weeks ago
Kelowna, British Columbia, Canada Global Relay Full timeJob SummaryWe are seeking an experienced Technical Product Manager to assume ownership of Global Relay's Identity and Access Management product line. As a key member of our Product Management team, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to our...
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Technical Product Manager
1 month ago
Kelowna, British Columbia, Canada T-Net British Columbia Full timeAbout the RoleWe are seeking an experienced Technical Product Manager to join our team and assume ownership of our Identity and Access Management (IAM) product line. As a TPM, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our IAM products and services.Key...
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Technical Product Manager
1 month ago
Kelowna, British Columbia, Canada T-Net British Columbia Full timeAbout the RoleWe are seeking an experienced Technical Product Manager to join our team and assume ownership of our Identity and Access Management (IAM) product line. As a TPM, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our IAM products and services.Key...
Technical Product Manager
2 months ago
Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.
Your Role:
The Product Management team is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay products and services. They ensure our services solve important and urgent market problems.
Global Relay requires an experienced Technical Product Manager ("TPM") to assume ownership of Global Relay's Identity and Access Management product line ("IAM"). In this role you will be the bridge for a small, highly focused, cross-functional agile team and the rest of the TPMs, Product Management and stakeholders to deliver on the product roadmap, and to drive new products and features through the development process.
Working with Product Management, the TPM will define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs will also attend daily stand-ups, refine their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training. Working closely with our Vancouver and Kelowna, Canada based IAM teams to continuously improve and support our current Administration, Identity and Access Management product.
Your Job:
Working in a dynamic team environment, the TPM is responsible for:
- Serving as primary product expert (functional, not technical) for the components for which you are responsible.
- Triaging incoming tickets and assigning them to the correct owner.
- Following up on status of projects, stories, tasks, dependencies and risks.
- Collaborating with and sharing status reports with the Product and DevOps Manager.
- Addressing impediments by connecting appropriate stakeholders.
- Coordinating meetings with external vendors.
- Assisting with the generation of reports, Wiki pages, and other artifacts that provide transparency into project status.
- Owning the up and down responsibility for the delivery of their component / feature for Administration, Identity and Access Management.
- Creating work estimates, tracking progress, and reporting status in the form of burn up/down charts and dashboards.
- Collaborating with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap.
- Lead the strategic development of new features and enhancements with ownership and development of a product roadmap.
- Translating product roadmap initiatives and feature requests into requirements, models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts.
- Identifying and coordinating cross-component dependencies throughout the development process.
- Working with Product & Program Management, Development, and other departments to actively remove obstacles blocking progress and ensuring product initiatives are within schedule.
- Supporting Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities.
- Prioritizing and refining their team(s) backlog.
- Attending regular sync ups with your product manager and other TPMs in your product team.
- Leading sprint planning for your Agile team(s).
- Attending daily stand-ups, refinement sessions, demos, retrospectives and other meetings with your Agile team(s).
- Understanding the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform.
- Experience with any of the following is considered an asset:
- Software Key Management services.
- Security, Authentication, Authorization, or Cryptography.
- Designing security first and around audit requirements.
- Administration and/or Identity and Access Management products and services.
- Delivering micro services.
- Large scale performance and scalability.
About You:
- 3-5 years of experience as a product manager or project co-coordinator.
- Degree in Engineering, Computer Science or related technical field.
- Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle.
- Experience with Agile and Scrum development methodologies.
- Experience with enterprise software and Software-As-A-Service (SaaS).
- Ability to understand technical as well as business requirements and accurately capture technical notes and use them to update work tickets.
- Demonstrate a history of being able to work effectively with groups with different levels of technical and process experience.
- Ability to coordinate multiple inter-related projects.
- Experience leading cross-team initiatives and collaborating with stakeholders across the organization.
- Experience planning, monitoring, and reporting on project status for multiple initiatives/teams.
- Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills.
Nice to Haves:
- Experience as a software developer/engineer.
- Experience working with reporting tools.
- Experience with a SaaS, messaging or enterprise software company.
- Experience delivering projects using java, open source, big data technologies (distributed storage, computation, search, queue, etc.).
- Experience driving cross-team initiatives and collaborating with stakeholders across the organization.
- Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills.
- Experience planning, monitoring, and reporting on project status for multiple initiatives/teams.
What you can expect:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
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